cancel
Showing results for 
Search instead for 
Did you mean: 

Charges

Braveheart11
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Morning, 

I went to visit Alderney in June and my data roaming was on which used data from my package, I am now going to Guernsey in November, and have been told rules have changed there because we are no longer in the EU, however it’s part of the British isles so just checking if we will get any extra charges with our data roaming on?  
I called O2 on the 16th October to ask if 0148 number was free and was told it was, but I have been charged for the calls. I was not impressed x 

can anyone help please 

Message 1 of 3
498 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127376 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Braveheart11 

Cost of travel in Guernsey depends whether you are on contract or PAYG.

Free on contract and £1.99 per day with O2 Travel if PAYG

O2 Travel Guernsey.JPG

 

https://www.o2.co.uk/shop/international/using-phone-abroad#1 

 

As for the 0148 number, what's that the code for?

These are the only free numbers on O2's list

https://www.o2.co.uk/popups/free-numbers 

Hope that helps and welcome to the forum.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
493 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 127376 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Braveheart11 

Cost of travel in Guernsey depends whether you are on contract or PAYG.

Free on contract and £1.99 per day with O2 Travel if PAYG

O2 Travel Guernsey.JPG

 

https://www.o2.co.uk/shop/international/using-phone-abroad#1 

 

As for the 0148 number, what's that the code for?

These are the only free numbers on O2's list

https://www.o2.co.uk/popups/free-numbers 

Hope that helps and welcome to the forum.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
494 Views

Cleoriff
Level 94: Supreme
  • 127376 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Braveheart11 

 Just to add for info, calls to Jersey, Guernsey and IOM from the UK, aren't free. Check this guide.

https://www.o2.co.uk/popups/jersey-guernsey-and-isle-of-man 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
489 Views