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Resolved! Wifi calling drop outs on Galaxy A52 5G phone

More info (Highlight to read)Wifi calling keeps dropping outWifi calling keeps dropping outMy galaxy A52 5g keeps dropping out despite having 100Mb broadband, live near edge of signal area with 2 bars at drive entrance but at best 1 bar outside of ho...

Resolved! Visual Voicemail on O2 with Apple iPhone 12.

I bought a new Apple iPhone 12 a few months ago (in May 2021) and ever since I have had new device the Visual Voicemail I have used for years, stopped working, I have now called Support at O2 four time and each time the call has taken well over 30 mi...

Resolved! Upgrade tablet to a watch

I have just finished paying for my tablet and can upgrade, but I want to get a Samsung classic 4 watch, but when I click upgrade it only let's Mr choose or phone or a tablet, is there anyway around this?

Resolved! 2 contracts …. Need to cancel old one but keep number

I got a new phone & contract for my daughter. She wanted to keep her old number so just transferred her sim into the new phone rather than cancelling old contract and getting her number ported to the new contract. Can she still do this now as the con...

Resolved! Is the tariff the same thung as the airtime bill?

Is my tariff the same as my airtime bill?I have a 36 month contract, is that for paying off the device or is this tying me into the tariff?

Resolved! Emergency calls only

Hi I'm only getting emergency calls only across my phone it's been like this for a couple of days my bill is paid and secondly I would like to set up a direct debit

Resolved! Taking the ban of my account

I would like to take the ban of my account please

Resolved! Change payment type

I want to change my direct debit to my American Express card but I can’t as it asks for sort code and account number which does not match UK standards

Resolved! App account locked

I have changed my password online but when I try to access via the app it says app is locked. How can I get this unlocked?ThanksAngela

Resolved! Photo ID when collecting a phone

I'm meant to be collecting a phone for someone from an O2 store. It says online that I would need to bring my own photo ID and photo ID of the person who ordered the phone. Would bringing a picture of the other person's photo ID be okay to use or doe...

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