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Resolved! No signal in my house at all

i have never been able to get signal in my house, no 3g, 4g or even signal strength. Most of the time i have no service, on rare occasions i get one bar of strength. At the moment i am relying on wifi calls/data but if my wifi goes down i have nothin...

Luli by • Level 1: Joiner
  • 2152 Views
  • 4 replies
  • 0 kudos

Resolved! Samsung A52 5G how to use WiFi calling

I have bought a new Samsung A52 5G direct from Samsung due to delays with supply from O2.I have a new O2 5g sim but do not see wifi calling in any menu options.Call and Internet connection is also poor.I have done a Samsung software update.What am I ...

SJT85 by • Level 1: Joiner
  • 979 Views
  • 3 replies
  • 0 kudos

Mistake on Big Bundle information

Hello,There is a mistake on the tariff information page for Big Bundles! It reads as follows:-£10 Big BundleUnlimited minutes, unlimited texts and 7GB of 2G/3G/4G data in exchange for £10 each month. Includes data rollover of up to 7GB a month, subje...

Anonymous by • Not applicable
  • 1520 Views
  • 12 replies
  • 0 kudos

Whatsapp

My access to WhatsApp has gone wrong. The WhatsApp logo is now a little space creature. when I press app it says com.whatsapp has stopped. Options are open app again/send feedback. Neither has an effect. Anther message is com.whatsapp keeps stopping....

1-2-3go by • Level 1: Joiner
  • 614 Views
  • 2 replies
  • 0 kudos

Resolved! Lost voicemail

I had saved a message on voicemail. I've just gone on and checked and it has disappeared? It was a message from my mum who since has passed. Cam this be retrieved? Thankyou

£5 Big Bundle question

I have an ordinary Nokia mobile phone which isn't a smartphone but it does have a built in web that I sometimes use.I recently changed from £10 data Big Bundle to £5 Big Bundle, and when I used the web expected to be charged for web use, as £5 Big Bu...

Anonymous by • Not applicable
  • 1046 Views
  • 5 replies
  • 0 kudos

Resolved! Call waiting

I have a Nokia phone and I notice there is a 'call waiting' option in Call Settings which usually isn't ticked or active.I assume this gives a little beep on the phone when someone else is trying to call you during a phone call? Or does it do somethi...

Anonymous by • Not applicable
  • 7072 Views
  • 5 replies
  • 0 kudos

Resolved! no network coverage in Sydney

Hi, I can't seem to use my o2 phone as there does not seem to be any network coverage. I am in Sydney since Jan 2020 and have been unable to return to UK due to Covid. Regards

mjmcs by • Level 1: Joiner
  • 639 Views
  • 2 replies
  • 0 kudos

Resolved! Switching Provider after Contract end date

Hi,My monthly contract ends in a month and I wish to change to Sim only but with another provider. Can you please explain what I need to do once my last bill is payed? Do I need to contact 02 to say I'm leaving or can I simply cancel the direct debit...

Mattnozz by • Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! Change to Sim only

I have just purchased an iPhone 12 and wish to upgrade to Sim only. How do I do this?

Rach2806 by • Level 1: Joiner
  • 703 Views
  • 4 replies
  • 0 kudos
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