Get tech support for your O2 issues

Resolved! Change direct debit

I can’t get through on the phone to talk to someone about changing my direct debit is there another number I can try

Resolved! New line

Hi I applied for a new line yesterday I got all the terms and conditions the four digit pin to collect ect. Then received another email saying it’s under review what does this mean? Have I got the phone or not

Resolved! Cancel subscription

Hi I’m looking to cancel a free subscription that I completely forgot all about cafeyn magazines how do I do this?

Resolved! Blocking numbers from a certain country

Hi,I’m getting regular nuisance calls from Peru.it’s a different number every time. Can I block all calls with Peru area code?? thanks in advance

Resolved! Number porting hasnt worked properly

Hi all, Switched onto a new o2 contract from EE on 21/08, the porting was supposed to be completed by 24/08 however my number hasnt ported properly as I cannot make or receive calls. Texts/data are fine. I’ve tried rebooting it, airplane mode constan...

No data connection France

I have no connection despite having used data for 5 days in France after travelling into Paris.4g available and data left to use but ‘no internet’

Resolved! How do I cancel one number from a multi-phone contract

How do I cancel one phone on a multi phone contract

Resolved! Change payment date

Hi there. I wish to change my payment date via online guru chat but cannot start a chat on the 02 app. How can I access the online guru chats other than via the app?

Resolved! Reception/buffering

Can I do something to my settings to help my 4g out?my phone (iphone 11) is showing 4 bar reception and 4G but it running painstakingly slow!it has just taken me 15 mins to load this page!

Resolved! Upgrade online without access to verification text

I'm trying to pay for an upgrade on my phone however my current phone is broken and the website is saying it needs to send me a verification text message. I can't access this, is there any other way to place this order online?

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