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Forum Posts

Resolved! O2 Network losing signal

IPhone 12 Pro Max and lived in same location for years, other family members with same phone are fine, I have changed sims too. I had two days of no signal. Then since changing sim I get no signal then 1 bar thrn fine for a while.been 4 days. Cant ma...

Animas by Level 1: Joiner
  • 548 Views
  • 1 replies
  • 0 kudos

Resolved! Keep losing network signal all of a sudden

IPhone 12 Pro Max and lived in same location for years, other family members with same phone are fine, I have changed sims too. I had two days of no signal. Then since changing sim I get no signal then 1 bar thrn fine for a while.been 4 days. Cant ma...

Animas by Level 1: Joiner
  • 797 Views
  • 1 replies
  • 0 kudos

Resolved! Combine two accounts

I would like to combine my phone account with my tablet account? Is this possible? If so how do I do it? Thanks

Brooke84 by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Phone not working whilst roaming

Hi, I am currently working in Italy and my phone is not connecting to most networks or getting data. I just upgraded to an iPhone 12 and got a new 5G sim before the trip. My phone connects to Vodafone Italy but only on edge, all other networks show n...

James1uk by Level 1: Joiner
  • 5644 Views
  • 20 replies
  • 0 kudos

Resolved! Unable to connect to internet via 4/5G

I have received my new 12 Pro Max and have carried out a side by side data transfer from my old phone via iCloud. I ha e downloaded the most recent iOS version and everything looks good , however when I move out my home WiFi I am unable to access any...

Caller ID

My Caller ID shows as a business name that I no longer own. How do I change this so that only my number shows as Caller ID? Help much appreciated.

Lance2 by Level 1: Joiner
  • 883 Views
  • 1 replies
  • 0 kudos

Resolved! o2 Mobile Email Phone Number

Hi Team, Hope are you doing good.Does o2 has an email address ( for each post paid number ), so we can configure SMS Alerts the moment a particular Email comes to the inbox. Looks like mmail.co.uk or o2 SMS Gateway is no longer valid.I did tried 0759...

Victor360 by Level 1: Joiner
  • 1289 Views
  • 1 replies
  • 0 kudos

Resolved! Screen repair

I have broken my iPhone screen and back screen due to me falling.I have been told that o2 gives free screen repairs to pay monthly customers is this true?

Cmamx by Level 1: Joiner
  • 1326 Views
  • 7 replies
  • 0 kudos

Nintendo switch

Hi I’ve ordered a Nintendo switch great console and have paid £30 so far I’ve not revived the consol or had any other information other than an order number

Stevea41 by Level 1: Joiner
  • 553 Views
  • 2 replies
  • 0 kudos