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Resolved! O2 Network losing signal

IPhone 12 Pro Max and lived in same location for years, other family members with same phone are fine, I have changed sims too. I had two days of no signal. Then since changing sim I get no signal then 1 bar thrn fine for a while.been 4 days. Cant ma...

Animas by • Level 1: Joiner
  • 548 Views
  • 1 replies
  • 0 kudos

Resolved! Keep losing network signal all of a sudden

IPhone 12 Pro Max and lived in same location for years, other family members with same phone are fine, I have changed sims too. I had two days of no signal. Then since changing sim I get no signal then 1 bar thrn fine for a while.been 4 days. Cant ma...

Animas by • Level 1: Joiner
  • 797 Views
  • 1 replies
  • 0 kudos

Resolved! Combine two accounts

I would like to combine my phone account with my tablet account? Is this possible? If so how do I do it? Thanks

Brooke84 by • Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Phone not working whilst roaming

Hi, I am currently working in Italy and my phone is not connecting to most networks or getting data. I just upgraded to an iPhone 12 and got a new 5G sim before the trip. My phone connects to Vodafone Italy but only on edge, all other networks show n...

James1uk by • Level 1: Joiner
  • 5644 Views
  • 20 replies
  • 0 kudos

Resolved! Unable to connect to internet via 4/5G

I have received my new 12 Pro Max and have carried out a side by side data transfer from my old phone via iCloud. I ha e downloaded the most recent iOS version and everything looks good , however when I move out my home WiFi I am unable to access any...

Caller ID

My Caller ID shows as a business name that I no longer own. How do I change this so that only my number shows as Caller ID? Help much appreciated.

Lance2 by • Level 1: Joiner
  • 883 Views
  • 1 replies
  • 0 kudos

Resolved! o2 Mobile Email Phone Number

Hi Team, Hope are you doing good.Does o2 has an email address ( for each post paid number ), so we can configure SMS Alerts the moment a particular Email comes to the inbox. Looks like mmail.co.uk or o2 SMS Gateway is no longer valid.I did tried 0759...

Victor360 by • Level 1: Joiner
  • 1289 Views
  • 1 replies
  • 0 kudos

Resolved! Screen repair

I have broken my iPhone screen and back screen due to me falling.I have been told that o2 gives free screen repairs to pay monthly customers is this true?

Cmamx by • Level 1: Joiner
  • 1326 Views
  • 7 replies
  • 0 kudos

Nintendo switch

Hi I’ve ordered a Nintendo switch great console and have paid £30 so far I’ve not revived the consol or had any other information other than an order number

Stevea41 by • Level 1: Joiner
  • 553 Views
  • 2 replies
  • 0 kudos
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