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iOS 15

Jss
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Hi I updated my iPhone se to ios15.0.1 yesterday morning. Since I have had no o2 service,the phone is working really slow and completely unresponsive at times. I called o2 yesterday afternoon guy told me to reset settings , take sim out , turn off and on and finally to wait. I did everything but phone still has no service this morning and it turned itself of overnight. Can someone please advise. 

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madasaf1sh
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@Jss 

 

I would contact Apple direct, as it sounds like you have an issue following the update, that they are going to be to need to resolve. 


Official Apple Support

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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@Jss 

 

I would contact Apple direct, as it sounds like you have an issue following the update, that they are going to be to need to resolve. 


Official Apple Support

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
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Becs512
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I have had similar problems since (foolishly) updating to IOS15.
My hotspot speed is ZERO at times.
I am dreading contacting O2 as I know they will be unhelpful but, I am paying for unlimited data...pointless paying that if I can't use it...

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madasaf1sh
Level 78: King of Kings
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@Becs512 

 

You need to speak to apple in the link above as the update shouldn't affect the hotspot services. 

 

Use the link above to speak to them....

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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