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Forum Posts

Resolved! I got my number changed and now nothing is working.

Hello, I got my number changed today cause I was receiving too many spam calls from different numbers in different places. As I was unable to block them all I had to change my number. So I called o2 and asked them to change it. They said they did but...

Gubz by Level 1: Joiner
  • 1497 Views
  • 1 replies
  • 0 kudos

Resolved! cannot activate Iphone XR

I recently broke my old IPhone XR and having gone through insurance and paying an excess I received a new replacement IPhone XR, however when setting up the iPhone it told me i could not make calls or use the cellular network as an update was require...

jack1664 by Level 1: Joiner
  • 1634 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Unlimited 30D 500MB

I've had an email telling me my new tariff is "O2 Unlimited 30D 500MB""And if you want to read up on all the legal stuff that goes with it, seeour terms here: http://www.o2.co.uk/termsandconditionsOn that URL, I can't tell what section I'm supposed t...

Mr_Alan by Level 2: Apprentice
  • 1391 Views
  • 1 replies
  • 0 kudos

Resolved! Moving country and keeping UK number- best way

Hi there, I am moving country and would like to keep my UK number, however, I am not sure of the best option here as I would barely use it. Can you swap from a monthy contract sim card to pay as you go and if so, does the pay as you go have an expire...

Miren by Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos

Problem with text messages - sending and receiving

Ever since I got a new phone on 08/07/21 I've been having problems sending and receiving text messages. I appear to have better phone signal with my new phone than the previous phone that I had for 5 years, however text messages are slow arriving and...

Help24 by Level 1: Joiner
  • 1186 Views
  • 2 replies
  • 0 kudos

Resolved! Bought Unlimited Data Plan for Mifi Dongle but can't activate sim

Hello I recently bought a MiFi device due to my property not being able to get any broadband. O2 have the best coverage and I am already with them on my phone contract. I followed the steps for the mobile data and since I already have a MiFi device, ...

L_grace96 by Level 1: Joiner
  • 944 Views
  • 1 replies
  • 0 kudos

Phone Bill Dispute

I have had an ongoing issue with O2 for 2 months now and not a single person has been able to help me. I had my phone stolen at the start of July and even though I reported it stolen the person who stole it was still able to spend £159.00 on my phone...

RS4 by Level 1: Joiner
  • 897 Views
  • 4 replies
  • 0 kudos

Resolved! No connection in Croatia

currently have a 12 m sim only for 100gb, with euro zone and world travel, my iPhone shows the Croatian telecom Telemach, but unable to make call or receive data,any ideas, Can’t seem to be able to speak to an agentThanks in advance

Megz79 by Level 1: Joiner
  • 910 Views
  • 1 replies
  • 0 kudos