Get tech support for your O2 issues

Resolved! 3 New Contracts / Multisave

Hi, myself, husband and son are all due to renew our contracts. We all have our own O2 accounts that are paid from the same bank account. We know what we want, 2 x S21 & 1 x Iphone12. When we renew we will all be going on to refresh accounts and i th...

Resolved! Barred

Hi there. So my phone has been barred and unable to speak to an adviser is there any other way I can unbarr it???

Resolved! Apple Music 6 months free

Hiya I just got a new phone on contract, when in shop the man told me I would get 6months of Apple Music free. How do I redeem this ?

Resolved! Taken out new contract and email they sent agreement to is O2 one and I can't access it

Hiya I have just taken out a new contract for watch and they have sent email to an email address I've never used which seems linked to my account even though they said it would go to the one I always use how do I sign my agreement if I can't access i...

Resolved! No Caller ID info

Had a silent call from no caller ID. It hung up just after I answered. Can O2 provide me with details of the number?

Resolved! Second SIM

Hi,Can I have a second SIM to use in my table or smart watch?Thanks

Resolved! Blocked spam number - my home phone has been added, I don't want it there!!!

Both my husband phone and my phone (both Samsung S20s and both on O2 pay monthly), have the same issue. I tried to call my husband's mobile last night from our home landline, which I do all the time, he has the number saved in his contacts, when I ca...

New order, no contact since confirmation email

I ordered the Samsung Galaxy Book Pro on contract. I got the confirmation email, plus all the credit agreement details. O2 took the up front cost from my card. It was supposed to be delivered today.. nothing, no contact from O2 no device.. nothing.. ...

Resolved! Sim says network locked

I have had to put my sim in a new handset as the screen is broken on my current phone but it says network locked sim has been inserted. Does anyone know how to resolve this please?

Weak signal

I've been on o2 for many years and always had very poor signal at my home - despite living in an urban area only 2 miles from Leeds city centre. It's so bad that I wondered if it might be a hardware issue with my phone but I've recently upgraded my p...

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