Get tech support for your O2 issues

Resolved! Am I out of contract?

I can't use my phone for calls or internet, u think I may be out if contract?

Resolved! Sim not provisioned

Hello I have just set my new phone up and it’s not allowing me to make calls or send texts and says sim not provisioned

My 4g isn’t working

my 4g hasn’t been working for the past few days, can someone help? Network coverage is fine and don’t know what is wrong?

02 Number didn't Swap - No Tech Support

My number didn't swap to the supplied sim and appears to be absolutely no customer call centre for transferring customers or it is hidden.

Resolved! speak to adviser

what is the telephone number to actually speak to an adviser

Resolved! Damaged Top Up Voucher

I have a £20 O2 top up voucher but the voucher code printed on a damaged strip of a new till roll. I have all the other info as in serial numbers etc. Is there any way of retrieving the voucher code with the rest of the information? I work in a shop ...

Resolved! In Greece but connecting to Turkish Network

I am in Lesvos ( Greece) but keep being switched to Turkish network and therefore being charged additional costs despite manually selecting GR Cosmote as preferred network. What gives?

Nintendo Switch

I want to get the Switch from you via the pay monthly service. It says next day delivery but then says over 6 weeks for delivery once I click on add to basket.. which one is correct please ?

Can't Make or Receive Calls since pairing Apple Watch

I bought an airtime plan for my Apple Watch on Tuesday 24th August 2021. Since then my ability to make or receive calls has been lost whilst data and texts is unaffected.I have contacted customer services every day and keep getting told to wait. I th...

Resolved! How do I add a phone to my account?

I have three phones under my account: mine, my husband’s and my daughter’s. I would like to add a new number and phone for my son but can’t work out how, without going to an 02 shop!

O2

Forum Posts