Get tech support for your O2 issues

Resolved! Can’t afford bill

I can’t afford my bill and need someone to talk to, I need a number. The payment management number does not work.

Resolved! Is there a way to leave voicemail directly?

Is there a way to leave a voicemail rather than call someone. I know there are apps in the US such as Slydial that allow this?

Resolved! Prepare phone for repair

Hi. I am due to return my iPhone 12 mini for repair. A faulty camera. Everything else is working fine. I asked the guy at O2 if I needed to turn off my Lock Screen passcode and face recognition settings and he said no - but looking at the 02 site it ...

Forgot my pin code to unlock phone

Could you advise me on how I can unlock my screen, I have forgotten my pin code, and my fingerprint won't unlock the screen

Account hijack

I think someone is trying to hijack my account on O2. I've recently switched my sim over to Sky but tonight I've received 10 text messages from O2 UK stating the one time passcode I'd requested will be sent shortly. I've then received the text with t...

Resolved! Aerial

I have a had a tariff change by aerial communications from 02. Is this legitimate?

No internet at all on my new phone

I have a new contract with 02 and I am on day 4 with my new iphone 12 and I have no internet whatsoever unless I am connected to wifi. My husband is on o2 as well and has no problems. So it is obviously not a network issue. I have manually reset my s...

Resolved! MyO2 help!

The app says that I can’t log in to MyO2, because I’ve not had the account for 48hours, yet I’ve had issues logging in for the past 10+ years… please help! I just wanna see my statement without having a stroke

Arrived to work in Spain -No network

Hi, i’ve arrived in Spain to work, no network. Have turned phone on& off. Please help!

Resolved! Network connection in Spain

I arrived in Spain last night, I have 3G with Movistar but no network coverage

O2

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