Get tech support for your O2 issues

Resolved! Cant text or call

I cant send texts or make phone calls. My phone cuts off straight away when i try to ring anyone. II am late paying bill but spoke to someone who said my phone wouldn't be cut off. So im confused why it isnt working.

Resolved! Do I need to cancel sim-only contract if upgrading to o2 via a different provider?

Hi. My sim-only contract is due to end 18/11/21. I’ve seen an o2 through Mobile Phones Direct - do I need to cancel my contract and settle up before switching or will be it done automatically once I switch? Thanks

Resolved! No 4G or 5G

I’ve had my new iPhone 13 pro max for a week now. It only operates on Wi-fi. When there is no wi-fi, my phone is useless, I have no 4G Or 5G.

Resolved! My mobile data isnt working but my bill is payed what can i do

Hi my mobile data hasn't been working for the last 3 days since i payed my bills and I'm starting to get annoyed that i can't use something i have payed for what can i do to fix this?

Resolved! Classic payg

Hi, I have a payg classic sim, how often do I have to top it up to keep credit and number?

Resolved! Paying off handset

Hi if I pay off my handset do I automatically go to a 30 day sim only deal?

Opening a multimedia after being informed by email that you have a message

Good afternoon. I have received an email from o2 saying I have a multimedia message. I can see that there is an attachment but cannot find it

Resolved! Remove spend cap

Hi, how do I remove a spend cap on my account?

Resolved! bill download

I cant down load my bills via Chrome it was working, but now it recommends I use a different browser or update,,,,,, I am fully up to date

Resolved! Voicemail problem

Can anyone help please. My voicemail isn’t working on my iPhone 12. The message is set up but incoming calls will not go to voicemail. Thanks

O2

Forum Posts