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Resolved! WHEN will my post code/s get 5G?

Hi I want to find out WHEN the postcode(s) where I live and where I work (in London) will get 5G (they don’t have it at the moment). The O2 coverage checker is no use because it doesn’t provide that information and I can’t get hold of anybody in O2 w...

Resolved! Cost off use your phone abroad

How much do it cost to use your phone abroad

Resolved! Proof of purchase and usage for insurance claim

Hi, does anyone know where I'll find proof of contract with EMie number and usage information with EMIE number - for insurance claim. Thank you

Resolved! Cannot send Premium Test Messages

Since upgrading mobile in May, cannot send premium messages. 02 shop triedvtheir SIM in phone and it worked, so not the phone. Tried new SIM,s and not worked. Removed bar a d spend cap. Appears to be something on the account, but don't know what. Hus...

Resolved! Emergency calls only

can anyone help? New phone today with new sim and still not connected to o2

Resolved! No internet in Italy!

When I landed in Italy I have 3G however my internet is not working and I did not receive a message from o2 when I landed. I have plenty of data… what should i do?!

Resolved! Blocked daughters phone as lost…. Found so unblocked but now she has no service

Help! Daughter is in uni resort away from home. we thought her phone was lost so blocked it and ordered a new sim, phone was found and phones o2 to unblock but it has no service! Is this because we have to wait for new sim?

Resolved! A52 Samsung screen flickering and freezing

Hi both my mine and my husband's new A52 phones have the same fault - the screen flickers from the bottom up to approximately half way with vertical lines and freezes. We have tried rebooting etc but the fault still occurs. Sometimes it is when a cal...

Resolved! Managing extras on my account

Why am I unable to 'turn off' my extra from auto-renew?

Resolved! Disney + says I’m not subscribed

I signed up for 6months of Disney plus in august as an extra when I upgraded but just tried to log in and it says I’m no longer subscribed

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