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Forum Posts

Resolved! NHS discount

Hi, I applied for NHS discount when I started my new tariff recently but it does not seem to have been applied. Why is this?

Derosad by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! answer machine

my answer machine is comming in too quick on my mobile my phone is only ringing for 16 seconds then the answer machine comes on how can i lengthen the time

kat21 by Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade & Recycle £250 offer

I've upgraded my phone & as part of the new deal i can get £250 back if i recyle my old phone, I've been through the motions of signing it all up, they have given me a price & its all good to go, It asks me to enter my order no. In the voucher code b...

RyB by Level 1: Joiner
  • 640 Views
  • 2 replies
  • 0 kudos

Resolved! No network!

For the last 2 days I have had no network, emergency calls only! No reported issues in my area, have reset all settings o2 tell you too & restarted phone but still no luck! I can't get through to them on the phone as theyre not taking calls, any idea...

Leanne86 by Level 1: Joiner
  • 618 Views
  • 3 replies
  • 0 kudos

Resolved! Deposit withdrew twice

HeySo I got a contract with o2 today and I had to pay a deposit of £175( plus £100 upfront so the payment was £275 altogether), but it got taken twice. Is there any way to sort this out and possibly get it refunded/returned?Kind regardsImre

Imre by Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

4G not working

My 4G has been down the last couple of days. I have switched the phone on and off numerous times and still not working. There’s apparently no issues with o2 in the area. Please help.

Resolved! How long does a sim swap take

I upgraded my phone only last night, gone from a 4G handset to 5G was sent a new 5G sim. Was told this could take up to 24 hours as I did the sim swap via o2 app, have I done this right as I’m still without network signal

Hgmcelwee by Level 1: Joiner
  • 5292 Views
  • 1 replies
  • 0 kudos

Resolved! Paying lower amounts

Hi I’m just wondering if I’m able to make part payments over 3 weeks as I can’t afford to pay my bill all in one

South07 by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! Calls from Uk to america

Hi wondering the cost of a call from the Uk to the United States of America my network is in the uk

Billy4 by Level 1: Joiner
  • 498 Views
  • 2 replies
  • 0 kudos