Solved: Mobile Data keeps cutting

Dev2 · ‎02-11-2021

Hi,

I have an iphone SE 2nd generation. Recently I have noticed that my mobile data keeps cutting out. The data cuts out when I open an app - eg. Gmail, Facebook, internet etc. The cut out lasts a few seconds and then comes back. I have IOS 15.1 and have done a reset all settings and the problem is still there.

DO you know how I can resolve this?

Thanks

Dev

MI5 · ‎02-11-2021

@Dev2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-11-2021

@Dev2

Try resetting your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dev2 · ‎02-11-2021

Thanks @MI5 I have tried that, it hasnt resolved the issue.

MI5 · ‎02-11-2021

@Dev2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dev2 · ‎02-11-2021

@MI5 thanks I will message them

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