Solved: 4G turned off

Ruth04 · ‎02-11-2021

I had a message on my phone this morning saying my 4g has been turned off by o2, why would this be? I have tried to call but just can’t get through!

MI5 · ‎02-11-2021

@Ruth04

It's usually because they are working on a local mast.

Reboot your phone and all should be good.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-11-2021

@Ruth04

It's usually because they are working on a local mast.

Reboot your phone and all should be good.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ruth04 · ‎02-11-2021

I didn’t think of that thank you 😊

MI5 · ‎02-11-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

4G turned off

New sim

Number chance

Amazon prime

Having to keep registering

Are new phones locked ?