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Mobile Data keeps cutting

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Dev2
Level 1: Joiner
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‎02-11-2021 10:42

‎02-11-2021 10:42

Hi,

 

I have an iphone SE 2nd generation. Recently I have noticed that my mobile data keeps cutting out. The data cuts out when I open an app - eg. Gmail, Facebook, internet etc. The cut out lasts a few seconds and then comes back. I have IOS 15.1 and have done a reset all settings and the problem is still there.

 

DO you know how I can resolve this?

 

Thanks

 

Dev

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MI5
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‎02-11-2021 11:50

‎02-11-2021 11:50

@Dev2 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎02-11-2021 11:21

‎02-11-2021 11:21

@Dev2 

Try resetting your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dev2
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‎02-11-2021 11:36

‎02-11-2021 11:36

Thanks @MI5 I have tried that, it hasnt resolved the issue.

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MI5
Level 94: Supreme
In response to Dev2
  • 150653 Posts
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Registered:

‎02-11-2021 11:50

‎02-11-2021 11:50

@Dev2 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dev2
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‎02-11-2021 11:53

‎02-11-2021 11:53

@MI5 thanks I will message them 

 

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