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Forum Posts

Resolved! Account locked

Is there any way I can unlock my account? I missed two payments and was going to go pay them today but have no service as accounts been locked and can’t call anyone either as got no other phone to do so?

Resolved! no sim card - emergency calls only

Why is the phone saying that there is no sim card and emergency calls only (Nokia 1 Plus). This is a basic phone for pay as you go for my father.He uses it to look at emails and connect with family on FB and for the occasional call to family.I have r...

Error Message '0' when sending texts to give digit numbers

Hi, I have a problem when trying to send messages to five digit numbers (e.g my gas supplier with a reading) in that it brings up Error '0'. I have googled it, and I have spoken to O2 and am none the wiser as I don't have a spend cap. O2 have raised ...

IV by Level 1: Joiner
  • 8648 Views
  • 2 replies
  • 0 kudos

O2 Recycle

So I ordered an S21 Ultra 5G on 15th September and was told about the £150 extra offer on O2 Recycle, but was subsequently told there would be a 3 week delay but was assured by the advisor that I could still claim as I had ordered the phone before th...

Resolved! EU roaming

Is roaming usage in Lanzarote included in my package?

MB6 by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation my account

Hi more than a month ago I emailed you to cancel my account and I no longer live in uk since January. My son was using the sim and I emailed to cancel the account. But you hadn't cancelled the account and I my self cancelled the direct debit. Has you...

Yasmin2 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

No network on iPhone 2g

Does anyone know why I cannot use my iPhone 2g which is on the 02 network with an 02 SIM card.

Phil10 by Level 1: Joiner
  • 2256 Views
  • 16 replies
  • 0 kudos