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Resolved! Huawei pocket hotspot - red internet light

I bought my pocket hotspot in April this year. There has always been red lights on the internet bar & I have never been able to connect to the pocket hotspot, no matter where I am (even @ home) It has been reset many times with the reset button. I ha...

Resolved! Wifi calling drop outs on Galaxy A52 5G phone

More info (Highlight to read)Wifi calling keeps dropping outWifi calling keeps dropping outMy galaxy A52 5g keeps dropping out despite having 100Mb broadband, live near edge of signal area with 2 bars at drive entrance but at best 1 bar outside of ho...

Resolved! Visual Voicemail on O2 with Apple iPhone 12.

I bought a new Apple iPhone 12 a few months ago (in May 2021) and ever since I have had new device the Visual Voicemail I have used for years, stopped working, I have now called Support at O2 four time and each time the call has taken well over 30 mi...

Resolved! Upgrade tablet to a watch

I have just finished paying for my tablet and can upgrade, but I want to get a Samsung classic 4 watch, but when I click upgrade it only let's Mr choose or phone or a tablet, is there anyway around this?

Resolved! 2 contracts …. Need to cancel old one but keep number

I got a new phone & contract for my daughter. She wanted to keep her old number so just transferred her sim into the new phone rather than cancelling old contract and getting her number ported to the new contract. Can she still do this now as the con...

Resolved! Is the tariff the same thung as the airtime bill?

Is my tariff the same as my airtime bill?I have a 36 month contract, is that for paying off the device or is this tying me into the tariff?

Resolved! Emergency calls only

Hi I'm only getting emergency calls only across my phone it's been like this for a couple of days my bill is paid and secondly I would like to set up a direct debit

Resolved! Taking the ban of my account

I would like to take the ban of my account please

Resolved! New to O2 keeping my number

I put my new O2 sim in my phone before texting swap to 20220 so now my phone is set up with the wrong number. I have put my old sim back and received a text saying they will move me to O2 at 6pm tomorrow. Will this be on my old number?

Resolved! Change payment type

I want to change my direct debit to my American Express card but I can’t as it asks for sort code and account number which does not match UK standards

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