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Resolved! iPhone 13 Pro Max - Unable to send SMS text messages..

Hi there... received my new iPhone 13 Pro Max on Friday... very exciting. Everything is working as it should EXCEPT the fact I can't send text messages... it just comes back as failed. Imessages are all okay, if I have previous SMS message chat I can...

Resolved! Data in Europe

I am currently travelling in Portugal. Data roaming is ‘on’ on my phone. I am connected to the altice MEO network but not receiving data. help!

Resolved! New Phone app with Scam Likely / Spam ID filter

Hey.. I am Tech Manager for a local business and we have 50-60 people (Each with their own numbers) who call our customers. We have noticed that new smartphones are tagging some of our calls as Scam Likely or Spam. I am hoping there is a way to be ta...

Resolved! Changing name on account

I've had my O2 account for the past 8 years however it had to be opened under my mum's name since I was only 12. Trying to upgrade again now (phone is in desperate need) and I'm realizing the account is still under her name/dob which I would like to ...

Resolved! Can I use my cotract data in Portugal?

I’m going to Lisbon and wanted to know if I can use my current contract which is a month rolling one. Will I be able to use my minutes and texts as well as data? That’s the most important I must be able to have data whilst there? Will I incur any cha...

Resolved! No phone signal

Been going around in circles trying to contact someone about having no signal for two days. I just want to talk to a human, all these fancy support chats are sending me around in circles, is these a number to call

Resolved! voicemail

Hi everyone i need advice about voicemailso last week i get new sim only deal contract with O2 and transfer my old number from Vodafone,i dont know what happen but now i have red dot on my voicemail icon and when check the voicemail is not new messag...

Resolved! verification code

hi , i have a phone in my basket as upgrading however i cannot continue as it says it willl send me a verification code to my mobile, however my old phone is broke hence the early upgrade, how do i contiue with purchase without code. thanks

Resolved! I want to cancel an iPhone order I didn't make!!

I was phoned today by O2 telling me I was chosen for a 40% reduction on my current set up. I told him I didn't want an iPhone 13 Pro as I get hand me down phones. He also said to keep my custom I could have an Apple Watch, black or white, for free! S...

Resolved! I got a replacement phone & sim - now mobile data won't work and have tried obvious solutions

Hi folks! My son was mugged and his orginial phone stolen. Went through the insurance process and he got a new phone with a new sim and the same phone number. Grand! But now, mobile data doesn't work. I have tried the obvious - mobile data is switche...

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