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Forum Posts

Resolved! How do I report a network fault

Hello I have now been without a signal for 24hours I do not know how to report the fault i have checked the network status checker all it says is theres a fault but it doesn't help me any further than that, I need my phone for my job and my phone doe...

Naomi6 by Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

Hello I have upgrade my phone and don’t the text part to swap over my sim but now it deactivated on my old phone and not active on my new phone , iam on call for search and rescue so I need my phone sort ASAP please , new sim number is xxxxxxxxxxxxx ...

Ross5 by Level 1: Joiner
  • 1085 Views
  • 6 replies
  • 0 kudos

Resolved! Question re unlocking an old phone

I have a new phone and a new contract with O2 and kept my number. I gave my old phone to my grandson for his first day back at school...but it doesn't work as they don't have an O2 sim. I read that you go into the my O2 app to unlock the old phone, b...

Su1234 by Level 1: Joiner
  • 4250 Views
  • 28 replies
  • 0 kudos

Resolved! iPad sim

Hi please can you tell me can I use the new SIM card for my phone in my iPad

Nanasusie by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! Security alert

Hi I have received a txt asking me to enter a one to enter a one time code, did you send this request.

Gary12 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Phone Order

Hi, I placed an order yesterday morning and it said on the order that i could pick it up from the story today (as in yesterday the day i ordered) On the confirmation email it states wait for your next email to say the order is ready or head to the st...

Slesser96 by Level 1: Joiner
  • 1204 Views
  • 5 replies
  • 0 kudos

Resolved! Can’t afford bill

I can’t afford my bill and need someone to talk to, I need a number. The payment management number does not work.

ElliotC by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

Resolved! Is there a way to leave voicemail directly?

Is there a way to leave a voicemail rather than call someone. I know there are apps in the US such as Slydial that allow this?

TNM49 by Level 1: Joiner
  • 1167 Views
  • 1 replies
  • 0 kudos