on 31-10-2021 15:01
Can i collect my phone with a photo of the passport?
Solved! Go to Solution.
on 31-10-2021 18:56
on 31-10-2021 18:56
Requirements are as posted below:
To collect your order in store, you'll need to bring your 4 digit collection reference, which you'll find on your confirmation email, and your passport or UK photo driving licence.
If someone's collecting for you, they'll need to bring the confirmation email which includes the 4 digit reference code and photo ID confirming both yours and their identity. This should be a passport or UK photo driving licence.
We'll look after your order for seven days – if you haven't collected by then we'll cancel the order and give you a refund.
Need help setting up your new phone before you leave the store? Book an appointment with an O2 Guru and they'll help you get the most out of your new tech.
on 31-10-2021 15:02
No, sorry.
It must be the original document.
on 31-10-2021 18:37
Well i ordered online so i think the pin number should do right?
on 31-10-2021 18:56
on 31-10-2021 18:56
Requirements are as posted below:
To collect your order in store, you'll need to bring your 4 digit collection reference, which you'll find on your confirmation email, and your passport or UK photo driving licence.
If someone's collecting for you, they'll need to bring the confirmation email which includes the 4 digit reference code and photo ID confirming both yours and their identity. This should be a passport or UK photo driving licence.
We'll look after your order for seven days – if you haven't collected by then we'll cancel the order and give you a refund.
Need help setting up your new phone before you leave the store? Book an appointment with an O2 Guru and they'll help you get the most out of your new tech.