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PAC code - 3 weeks and getting nowhere!!!

Scottie53
Level 1: Joiner
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on ‎30-06-2025 15:21

on ‎30-06-2025 15:21

Can someone advise me best person at O2 to contact regarding on ongoing issue I’m having trying to get a PAC code - it’s been 3 weeks and multiple promises broken of calls back and emails (not one received!) also hours spent on the phone to o2 - going round in circles and all I’ve got is a cancelled number that’s meant to be getting reinstated but hasn’t when I spoke to the escalation dept at the weekend 
Absolutely disguised by this issue - it shouldn’t be this difficult!!

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MI5
Level 94: Supreme
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on ‎30-06-2025 15:43

on ‎30-06-2025 15:43

@Scottie53 

Try sending a private message to our forum manager @Dave-O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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