I am in Lesvos ( Greece) but keep being switched to Turkish network and
therefore being charged additional costs despite manually selecting GR
Cosmote as preferred network. What gives?
I want to get the Switch from you via the pay monthly service. It says
next day delivery but then says over 6 weeks for delivery once I click
on add to basket.. which one is correct please ?
I bought an airtime plan for my Apple Watch on Tuesday 24th August 2021.
Since then my ability to make or receive calls has been lost whilst data
and texts is unaffected.I have contacted customer services every day and
keep getting told to wait. I th...
I have three phones under my account: mine, my husband’s and my
daughter’s. I would like to add a new number and phone for my son but
can’t work out how, without going to an 02 shop!
I have an old O2 account. I need to get a replacement SIM. However I
can't get help online or in store as I can't clear security as I can't
remember my memorable name. Also it was a Pay Up Front for Life account
and I don't have the bank details I or...
Since January 2021 I noticed that the data signal became very very poor
in my area (London SE17) to the extent that a speedtest cannot even
complete producing network error messages. It takes numerous attempts to
run the speedtest and if one does fin...
Hi, I have an Apple XR and over the past month my o2 signal keeps
dropping out and coming back and now my phone is saying I need a Mobile
Data Update. What do I need to do?
For a few days now I haven't been able to make calls or receive them,
however I know other people on O2 and they don't seem to have any
problems. Have been trying to find out where I can get this issue
sorted, but can't call O2 customer service to ge...
Hello, I hope I'm posting this in the right place as I'm not sure how
else to access any help from O2. I've just bought a new phone and
contract for my teenage daughter. Her number ported yesterday and
WhatsApp and text messages work fine. However sh...
