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Forum Posts

Resolved! Cannot send Premium Test Messages

Since upgrading mobile in May, cannot send premium messages. 02 shop triedvtheir SIM in phone and it worked, so not the phone. Tried new SIM,s and not worked. Removed bar a d spend cap. Appears to be something on the account, but don't know what. Hus...

Beesmill by Level 1: Joiner
  • 2142 Views
  • 13 replies
  • 0 kudos

Resolved! Emergency calls only

can anyone help? New phone today with new sim and still not connected to o2

Morlal by Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Resolved! No internet in Italy!

When I landed in Italy I have 3G however my internet is not working and I did not receive a message from o2 when I landed. I have plenty of data… what should i do?!

Dave17_ by Level 1: Joiner
  • 610 Views
  • 2 replies
  • 0 kudos

Resolved! A52 Samsung screen flickering and freezing

Hi both my mine and my husband's new A52 phones have the same fault - the screen flickers from the bottom up to approximately half way with vertical lines and freezes. We have tried rebooting etc but the fault still occurs. Sometimes it is when a cal...

JBrown by Level 1: Joiner
  • 2255 Views
  • 3 replies
  • 0 kudos

Resolved! Disney + says I’m not subscribed

I signed up for 6months of Disney plus in august as an extra when I upgraded but just tried to log in and it says I’m no longer subscribed

Waggytale by Level 1: Joiner
  • 670 Views
  • 1 replies
  • 0 kudos

Resolved! When will my old number port across

Got new sim yesterday - just moved to O2 - gave the PAC number at registration .but still no update on when my number will port across and it’s causing havoc with contacts and I may need to cancel this contract if it doesn’t transfer today

Snoopie by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos