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Resolved! Using an O2 mobile still on contract by someone else

Hi All, four weeks ago now I purchased a mobile phone from FB Marketplace as I simply did not want a new contract.The phone in question was an OPPO Find X3 Pro, I asked the seller a number of question beforehand such as whether the phone was still on...

Resolved! iPhone locked to o2

I have moved to giffgaff and therefore my o2 app and o2 account has closed however I need to unlock phone as my sim isn’t working.

Resolved! "2GB data warning"

why is this on myphone when My O2 says 8.27 left of 10GB

Resolved! What proof of purchase do I use to claim my free accessory kit for a galaxy z fold3 on contract?

I have just got a galaxy Z fold3 on contract with a claimable free accessory pack, however to claim the pack I need to upload proof of purchase. Does anyone know what I can use for this as I don't have a receipt or invoice with the price of device on...

Issue with phone number

A most unusual issue arose a few days ago. I have been with o2 for a few months now having changed over from EE. I kept my number which was an easy process but for some reason my phone number, when I text only, keeps apearing on other o2 phones as th...

Resolved! Nintendo switch pay monthly

I bought an Nintendo switch on Monday and it came today. Im paying it Monthly however I have paid £30 upfront payment but it says it's now a direct debit of £30 even though I want to pay £15 a month. I've tried to pay for it on my O2 app but nothing ...

Resolved! Calls keep going off because of signal problems

can’t ever have a conversation on the phone without signal dropping out and call being cut off

Resolved! Locked SIM

I have several sim card contracts with O2. One of them says Locked SIM in the corner of the phone and I am only able to use the phone on WIFI. How do I unlock the SIM

Resolved! Cancel upgrade

Hi I need to cancel a upgrade I applied for about a week ago and wondered how I could go about this if you clued help please

charged for free airtime ??

the plan i chose meant that 6 months of airtime would be free yet its only the first month and ive been charged already?

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