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Resolved! Accessories pack

HiI did not receive my Free accessory pack with galaxy z fold new contract

Hass_Mah by Level 1: Joiner
  • 855 Views
  • 2 replies
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Resolved! Can’t find the second number on the my o2 account

My dad has the my o2 account but my phone is under his name too so I’m trying to add to my bolt on however i can’t access the details of my number Ron the account as it is only showing the details for my dads phone

Aodhan by Level 1: Joiner
  • 1031 Views
  • 1 replies
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Resolved! How can you number sync my new Samsung Galaxy 4 Classic watch with my exisiting O2 mobile number.

I have just bought a new Samsung Galaxy 4 Classic watch. I have paired the watch with my phone using the Gear app and using the O2 esim QR code. However i am unable to Number sync my watch with my exisiting phone number. Effectively, I have a random ...

Resolved! Transferring an account to a family member

So: my son has used my account for his number, which was first set up when he was still at school. How do we go about transferring the account to him so that he is the registered account holder and can start paying his own telephone bills? Anyone kno...

db505 by Level 1: Joiner
  • 1769 Views
  • 2 replies
  • 0 kudos

Signal issues.. h+

Took contract out at beginning of year and signal is terrible. Calls drop, people can't hear me, messages can take a few attempts to send and my Internet barely works. I currently have h+ I've contacted customer services previously and had to use a d...

Beattie88 by Level 1: Joiner
  • 1607 Views
  • 4 replies
  • 0 kudos

No Connection on 4G when it has good 4G coverage

I have not had a data connection in my local town (Haddington, EH41 3DX) for over a year now. I have done everything asked of me. Network setting reset, replaced SIM with a new one. I have even purchased a new phone yet the same issue arises. It used...

RMM by Level 1: Joiner
  • 1417 Views
  • 1 replies
  • 0 kudos

Resolved! Am I out of contract?

I can't use my phone for calls or internet, u think I may be out if contract?

Ryan26 by Level 1: Joiner
  • 576 Views
  • 1 replies
  • 0 kudos