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Forum Posts

Resolved! Unable to make calls to specific number

Although I am able to make calls as normal I am unable to connect to a specific 0800 number that I frequently use. Others on o2 are able to call the number so I'm not sure why its just me who can't. Can you help?

Carol11 by Level 1: Joiner
  • 1430 Views
  • 8 replies
  • 0 kudos

Resolved! Message saying invalid Sim

Hi I have a message saying invalid Sim I was told to take it out and put it back in and it still says it occasionally goes back to the O2 reading and then it says invalid so I’m presuming I need a new one and I’ve just changed my contract and I’m try...

Clare101 by Level 1: Joiner
  • 1512 Views
  • 1 replies
  • 0 kudos

Resolved! safesearch

hi gurus can anybody tell me why safesearch is "locked on" on my samsung s20 fe 5g it filters everything out of a web search im 55 years old not 8 tried the other day to search for a new tattoo but was more or less told no by google i have tried to t...

russ1966 by Level 1: Joiner
  • 18401 Views
  • 1 replies
  • 0 kudos

Resolved! Do I need a new phone/device

Hi there my Facebook was hacked and they have banned my device from Downloading the app and messenger onto my phone I have done a factory reset I have deleted app and reinstalled but still not luck also got a pay as you go sim to try launch the app b...

Debzy444 by Level 1: Joiner
  • 562 Views
  • 1 replies
  • 0 kudos

Resolved! Spacetalk Adventurer

Can someone help explain how this watch/phone works please? It says it uses 4g for calls but, but the monthly plan says unlimited calls and texts and only 1gb of data. Well, surely if the watch is constantly connected to the data to be able to track ...

Leanne6 by Level 1: Joiner
  • 1210 Views
  • 2 replies
  • 0 kudos

Resolved! SMS over WiFi Calling

Does anyone know when O2 will bring in SMS over WiFi Calling.I travel quite a bit and it’s a pain in the **** not being able to use it to log in to bank accounts. I could change provider but O2 cover the most countries with there travel add on and it...

Resolved! 3G only

For a few months now all I am able to receive is 3G network which is absolutely diabolical. I am paying a very expensive contract I should not be receiving only 3G. I put up with it for long enough now I have absolutely had enough! I want the issue s...

Shanice1 by Level 1: Joiner
  • 1248 Views
  • 3 replies
  • 0 kudos

Resolved! Roaming charges

I am in the US. I had to turn on roaming to access train services. I was ONLY offered £120 of data - way over what I needed for a few minutes of data! Now receiving texts say call a UK number or you will cut off my roaming! I cannot afford to call UK...