Solved: 5g not working

Mark32 · ‎30-09-2021

Only 4g is working on my new iPhone 13pro when it’s 5g

MI5 · ‎30-09-2021

Did you sim swap to the new 5g sim card provided with phone Guide: Sim Swap: a mini guide 2017 update

Is 5g enabled in settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎30-09-2021

@Mark32

Are you in a 5g area O2 Service Status

Did you sim swap to the new 5g sim card provided with phone Guide: Sim Swap: a mini guide 2017 update

Is 5g enabled in settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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