Get tech support for your O2 issues

Resolved! Retrieve Voicemail

Hi I have a Samsung Galaxy S21. I saved some very important voicemail messages from 6th & 27th September. When I went into my voicemails this week to listen to them, they had gone! I havent deleted them. Is there any way I can recover / find them? I ...

Resolved! LTE

Hello can you tell me how to get LTE?

Resolved! LG V50 / LG V60 O2 & UK Compatability for 4& 5G - Please help!!!

Hi all - Been an O2 and LG fan / user for years and would appreciate some advice/tech support. I'm upgrading my LG G7 Thinq and am looking at either the LG V50 or V60. Really want to stick with LG as I've used them since my local O2 guru recommened t...

Resolved! 6 months free airtime

When I renewed my contract in September part of the offer that enticed me was that I received 6 months free airtime on my contract yet I've been paying for it in both my last bill and now again in the bill that I've just received...why is this?

Poor signal around these areas

Why can o2 not get above 2 bars signal if any around tewkesbury, evesham, Throckmorton, pinvin, pershore, Hanley Swan, Alcester, and Stratford upon Avon A46 bypass? I'm fed up of having to call people back when I'm travelling around these areas as I ...

Resolved! 5g

Since I received a text message of o2 stating 5G had been added to my tariff, I've had zero signal. I can't receive texts or calls and when I try to make a call (the last being to o2) it says no registered network. My phone is a Samsung s21 plus 5G a...

Resolved! Contract termination

I have had a 24 month contract with o2, taken out in November 2019.I have made 24 payments, without default, the last one being October 2021.On 8th October 2021, I telephoned customer service to confirm I was terminating the contract and to request a...

Resolved! Internet not working on new sim

Reported my sim as lost a few days ago and had a new one sent out which came Tuesdayput new sim in phone, everything works except mobile data. I’ve activated sim, reset network settings, enabled mobile data etc it won’t work please advise

Resolved! Unable to call Spain

Hi does anyone know why I can’t call a Spanish number? It just beeps and then cuts off. Thanks in advance!

Resolved! Apple Watch

If I buy an Apple Watch on gps and cellular from o2 once my contract ends does the Watch just work on the gps ?

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