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Over heating

Hi, i upgraded my phone to an iphone 15 and its only a couple of weeks old, however is seriously overheating when i’m using it. I can’t get any help or support but feel this handset is faulty so can someone please get back to me? Its sometimes too ho...

Resolved! ESIM SIM swap

Hi, I upgraded to an Iphone 15 that arrived yesterday, I wanted to do a manual sim swap using my physical sim. However the sim would not work in the phone, I called support, who told me I had requested an ESIM, which I hadn't with the upgrade order, ...

Resolved! No phone service since new eSim

I changed to a new O2 sim-only contract this week, and I've now got no phone service. The eSim was installed, but I cannot make calls and have no mobile data. Can you help?

Apple Watch data error code15

Hi, on trying to set up the data plan on two Apple Watches it’s coming up with error code 15 for both, is it possible for @O2Sarah- to help me pls?

No moblie data

My phone hasn’t had no data since I arrived in Spain on Tuesday

No mobile data

I can not get mobile data

Payg sim not working?

So on Friday I noticed my phone would not send messages or allow me to call it says limited service you can only make emergency calls when trying to use it i have also tried to text my number and call but they don’t work Says you have dial’ ed an inc...

Resolved! Can't access voicemail Falklands

I've dialled 901, 1760 and the mobile you state on your website and they all say they they are not in service.i need to access my voicemails and don't know what to do. Thank you.

Can not receive texts or calls

I am not receiving any text messages or iPhone calls but my messages and calls are received by the recipients

Esim QR code not accepted

I'm a new customer. I'm trying to activate my esim but the QR code isn't scanning and when I enter manually i'm told to contact the network provider

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