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I would like to end my contract  

Em by Level 1: Joiner
  • 215 Views
  • 2 replies
  • 0 kudos

Delivery pin

I don't know what one I needed to choose I've ordered a new phone it says the delivery driver needs my delivery pin can you help me what that is kind regards

Resolved! Physical SIM to eSIM failed

Hi, guys and girls, I have the following issue. I requested an eSIM (for an existing physical SIM) on Saturday, but 2h after the request the eSIM activation apparently failed as I got a notification on the iPhone. Now neither the eSIM nor the physica...

RandAlThor by Level 1: Joiner
  • 2369 Views
  • 16 replies
  • 1 kudos

Samsung Galaxy Watch Ultra - Emergency calls only

So I went in to my local o2 store where I bought the watch from, and the eSim for the watch was setup in front of me, via a QR code. But since looking further into it later on, under settings on my S24+ the eSim for the watch is saying 'emergency cal...

Coinup by Level 1: Joiner
  • 958 Views
  • 2 replies
  • 0 kudos

0843 spam calls

Despite me blocking spam calls from 0843 numbers, I still get at least 4 a week.Every time I get a call from an 0843 number I make sure I block it, but they still keep coming through.I don't want to block any unknown number as I still need that funct...

JJ1980 by Level 1: Joiner
  • 635 Views
  • 2 replies
  • 0 kudos

O2 APP not working

my o2 app does not accept my password and email as a match

jura1 by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Can't request esim

Hi hoping someone can help. I just got the new pixel 9 and when I upgraded I requested an esim, I haven't received any QR code to scan during set up (through email nor with the physical phone in the post) looking up how to request one via my O2 is si...

No service after speaking to a caller from O2 yesterday

Please can you enable me to use my phone again. I have no service and I’m away camping at the moment and can’t do anything on my phone. I’m speaking to you on my IPad. The service on my phone was great until I spoke to an O2 chap yesterday who was se...

SaraB00 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Very Technical - ALL replacement SIMs not working after phone lost

Heres a difficult one, that everyone inc o2 cant seem to fix. I have one o2 account & 2 phones associated with those accounts, both worked fine. Phone number 1 - Apple Iphone 14, had Pay Monthly sim in for 4 years, all ok.Phone in regular use, no iss...

Jimmy5 by Level 1: Joiner
  • 566 Views
  • 4 replies
  • 0 kudos