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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5449 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7941 Views
  • 3 replies
  • 2 kudos

Phone switch

I’ve joined O2 from EE (cowboys) and just switched my number using the PAC - my old number hasn’t changed when should this happen?

Apf1 by Level 1: Joiner
  • 298 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch 9 Contract - Beats Flex £1 offer

Hi there, I ordered an Apple Watch 9 44mm on 02/01/2023 with the offer for £1 Beats Flex. It advised a code would be sent within 30 days of purchase to redeem the £1 Beats Flex offer but today is the 31st day since ordering the Apple Watch. Is there ...

No signal

So I changed to o2 a year ago because the network showed good signal where I work (self employed sole trader working in a rural location). The network check continually shows as 4g good indoors and out, 3g good indoors and out, 2g the same, calls the...

RV2015 by Level 1: Joiner
  • 390 Views
  • 3 replies
  • 0 kudos

Payment

My phone number is ********** I made a payment today by bank transfer . I put my telephone number as a reference which *********** instead of my account Number which is **********. Please check receipt of payment and reconnect my overseas calls. [Mod...

Farhat by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

eSIM still not activating

I have a new eSIM. This is the 3rd time I’ve tried to activate it and it says it can’t be activated and to contact O2 for assistance. I was on hold for 2 HOURS and 43 MINUTES today but didn’t get through!!!! I have have no use of my phone now for 3 d...

No signal

I have had no data signal since Friday 23/02 and intermittent phone and text signal. The phone mask near to me isn’t working as it should. Engineers will be on the case. 5 days + now. I am now paying for a service not being provided. Very frustrating...

Rikki2 by Level 1: Joiner
  • 348 Views
  • 3 replies
  • 0 kudos

Resolved! Replacement Sim Not Working

HiI've just swapped an old Virgin Sim for an O2 one ( in fact you sent me 2!) because all incoming calls were being identified as being from an unknown number. I've tried activating both of them but because I have no signal I can't receive the securi...

iMessage and Facetime activation fail

Urgent issue! Spent over 6 hours on O2 customer service today, only facing hang-ups and no resolution. Many advisors barely speak English, and those who understand put me on hold for 40+ mins. Unable to activate iMessage/FaceTime for 3 weeks since ge...

Bebe75 by Level 1: Joiner
  • 561 Views
  • 3 replies
  • 0 kudos