Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello, i am an existing customer. Can not access my account. The app says this after entering my password:08:14Something went wrong.Oops. My 02 isn't available to you yet.If you're new to 02, it can take up to 48 hours for your account to be ready.If...
I’ve just got a Nokia Flip 2660 to field work calls/texts. Calls are coming through either direct or diverted from a landline number.When I receive a voicemail I get a text notification, several for the same call (?3) but although I can access and de...
Hello - so I need to get my PAC code as moving to a new provider.However my mobile screen is completely smashed so I cannot view messages & am being told that the only way O2 can send me my PAC is via text? This seems ridiculous as so many people mus...
I received my phone on the 3rd of Jan, but he esim card didn’t work (said no sim card)Yesterday morning I went into an o2 shop for helpThey gave me a QR code for a new esim cardI did the following:SettingsConnectionsSIM card managerClicked the + butt...
So, bought the series 9 watch - setup on iPhone - no issues from Apple end. Then, I tried to setup mobile service. Followed all the prompts including logging into O2 account and selecting “Move an existing Airtime plan to this watch”. But next screen...
I’d like to add an additional Data-only SIM to my existing account but not sure how to.
App has stopped working it asks me to wait 48hrs when I log in
Hi - I can’t seem to get hold anyone real. I have had very bad/zero coverage for a week or so. A problem is noted but no indication as to when/how it’ll be fixed. Don’t even know if it’s an o2 mast. We rely entirely on a 4G router as broadband has no...
i have to cancel my order
Can't send texts comes up "Not Delivered" every time.
