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Resolved! Error 14

Hi all, Stupidly deleted my data plan from my Apple Watch when I carried out a reset last week. Searched the web for fixes, saw and tried a brand new (same number sim) in my iPhone but still the error persists. Spoke to CS but no help whatsoever. Any...

Resolved! Lost/stolen bar removed

Hi, I lost my phone friday night so I called O2 customer service to place a stolen/removed bar. I found my found Saturday night and have called O2 customer service to remove the stolen/removed bar this morning. I did receive an email saying that "we'...

Resolved! Roaming charges

hi there. im about to travel to Thailand for work for 6 weeks. What’s the best / cheapest way to use my phone over there without incurring huge bill please.

Cancel a repair

HI good morning Is their someone that could help me cancel a repair please as I'm severely disabled & wheelchair bound. Kind regards Kenneth

Can not log in

When i try log in it want to send code but my sim has no signal so i can not log in because i can not receive the code. How can i log in my acc?

Resolved! Cannot make calls on iPhone since getting an ipad

Hi there, Have been out of contract for a while on a sim only pay monthly and a few days ago I ‘upgraded’ to an iPad and now I cannot seem to make any calls on my iPhone. Nowhere did it say that I would stop being able to make calls and it’s driving ...

Text messages

Hi,My name is Agnes. I’m not able to get any text message anymore

Signal now really bad

Hi, I have lived at the same address for 4 years but now have zero signal or 1 bar only inside and out. Having to turn my phone off and restart to get any signal. Calls constantly breaking up or not ringing. My husband has o2 also and has no issues. ...

Resolved! phone

Im trying to log i to my o2 however i do not have the sim, i just want to know how much is left for me to pay

Apple Watch activation error reference 108

The error code 108 for Apple Watch SE activation persists despite reaching out to both Apple support and my network service provider, O2 assure me they're looking into it, but so far, no resolution. Has anyone else managed to solve this issue?

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