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Number migration/transfer - NOT done, repeatedly!

I have been trying to migrate my O2 pay as you go number to my new O2 pay monthly sim contract. - 18 th Oct, Transfer/migration was requested via calling to O2 CS. I was told it will be triggered with 24hours.- 20 th Oct, migration didn't happen and ...

HTang by • Level 1: Joiner
  • 547 Views
  • 1 replies
  • 0 kudos

Esim

Can you link a eSIM to my new phone please 

Binsey by • Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to get a bar removed on number

Now into my 3rd day of no service after asking to get my number unbarred after buying a new handset. Customer service just state that they have escalated the issue but no resolution. Is there anyone here who can advise please as I can’t see it happen...

N18lld by • Level 1: Joiner
  • 1275 Views
  • 6 replies
  • 0 kudos

Resolved! Lost Phone Help

Hi Guys i have lost my phone and I keep going around in circles on this site, i can not call you as i dont have a phine to call so how do i make contact?? Kind Regards

Resolved! Can't send txt msg after sending group msgs for 500 people

Hi, After sending 500 msgs at once my iPhone 14 Pro Max stopped me from sending individuals msg. Tried to speak to O2 but they said everything is fine on their ends. Does anyone have any idea what could happened ?

Gregory83 by • Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

Resolved! Using E-Sim laptop in Portugal

Hello, I plan to buy a laptop with an E-sim card from o2, can I register it here in the UK but then take in to Portugal and keep it there? thanks

PauloG by • Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Wifi calling

My wifi calling only works 5% of the time that I need it at home. I've done everything to try to get it ie flight mode on off, phone on off, volte selected, O2 preferred. It only comes on randomly, despite having fibre to the premises.Coverage is rea...

Security code

you have said you can’t send me a security code. The ones that you have sent are saying that they are invalid.

Harri20 by • Level 1: Joiner
  • 236 Views
  • 1 replies
  • 0 kudos
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