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Forum Posts

Visual Voicemail on IPhone not showing new messages

I’ve just rang 901 to see why I’m not seeing any new voice messages, and was surprised to be told that I had seven new messages. They normally show up in a list but I have had none for a few days. As far as I know, I have not changed anything on my p...

5g not working in seoul

I landed in Seoul today from the uk. I haven’t received a message to add a bundle. 5G is not working

Flowe by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Setting up new phone Mobile service

Hiya, trying to set up my new iPhone 16 pro max mobile service & transferring my number over. it didn’t work & my old phone is now reset but my new phone has no service & no number

Poor Signal - Mast issue not being resolved

There's an area where I live that has poor signal for data in MK42. On the O2 Coverage and network checker it confirms I'm supposed to get 5G outdoors and 4G indoors but I don't even get 4G outdoors. It also states the following "Looks like a nearby ...

GaryS87 by Level 1: Joiner
  • 1956 Views
  • 3 replies
  • 1 kudos

Poor reception

About two weeks ago my phone reception at my property dropped significantly. This is also true when out in other locations. I am currently home and signal strength is -98dbm , 43 ASU. It was similar in another location a few miles away earlier today....

Network

Network in Bath area is terrible. I have had confirmation that the issue has been solved - it hasn’t! Diabolical service esp in a city who has millions of visitors every year!

BSW7 by Level 1: Joiner
  • 654 Views
  • 5 replies
  • 0 kudos

sim issue

when i try to call or send a message but i am unable because it says network is no registered on network

Resolved! Contract

How long have I left on my contract 

Kingst17 by Level 1: Joiner
  • 431 Views
  • 2 replies
  • 0 kudos

I can't access my account

I put in my password but can't access my account due to a 'security concern'. Can you help?

AdaE by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos