Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am just completing on the purchase of a house. I have discovered I have no service at all at the property or in the street? What do I do, change provider? I have to keep my number.
Last Friday I had my phone stolen and today I've just noticed that there were £250 worth of charges made to Google Play Store. Note: Not my Google account! No transactions were made in my personal google account.I've even signed into the google store...
I paid of my watch months ago and then sold it. I just realised I still have it on my account, how do I remove it? Thanks in advance
My son's number is a second phone number on an account in my name, and has been for years (with Virgin Mobile). But he's old enough to have his own account so I've just tried to get this transferred into an account in his own name. The O2 guy said th...
I switched from giffgaff to O2. Lost my signal in giffgaff but my old number is not activated in O2. I can't do anything.
Hi, I got a new sim only contract 23/12. Got an Apple Watch cellular yesterday afternoon and activated a new £7 eSIM for the watch. Was informed it would be ‘active’ within up to a maximum of 24 hours. It’s been over 24 hours now. How long does the p...
hi everyone,I just come back from my holiday, but whilst there I unfortunately lost my sim card. So when I returned yesterday, I asked o2 to block the lost sim card and I've picked another sim from a local store. But depending on who I spoke at o2, t...
Someone dialed *100# from my mobile and got (Done) message. I really worried. What did he do?! What is this code for?
Ordered a new sim through My o2 on 22nd Dec, on 23rd Dec existing sim stopped working, new sim never came, on the 28th dec customer services told me to go to the o2 store and get a new one, which I did, waited 24hrs but comes up sim not provisioned, ...
Hi there,Recently ported my number over from Virgin Media to O2. on VM Chat worked fine with both Samsung messages and google messages however, since I have ported my number to O2 they no longer work. Whilst I can turn on RCS within the samsung stock...
