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Forum Posts

My o2

I can’t log into my o2 as have forgotten my password The email address that you have is also for an account I no longer use so the password I can’t retrieve. Can you help?

Otley75 by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Unable to Reach Customer Service

The same has happened to me today. I called severals time during the day but it is ringing for hours before it cut off.

print old bills

Trying to print old bills via the iphone app and the webpage Edge and firefox.

Gary52 by Level 1: Joiner
  • 175 Views
  • 2 replies
  • 0 kudos

Two O2 telephone numbers

I have two numbers which were originally with Virgin. I can only see one on my O2 billtried to add a number but message says already registeredonline help useless

Can’t sign into my 02 account

Hello I’m trying to sign into my 02 account so I can pay my bill every time I phone to try and pay it keeps saying going through migration period my app keeps saying wait 48 hours this has been going on for months

South Africa - not receiving texts

I’m in South Africa and haven’t received any text messages since I have been here (7 days). Things I have tried:- had test SMS sent from multiple senders including O2. None received. - airplane mode off/on- phone reboot (multiple)- manually selected ...

Barneyd by Level 1: Joiner
  • 289 Views
  • 3 replies
  • 0 kudos

Can’t upgrade due to technical problem

I want to upgrade my phone but since June 23 I’ve had a message on my account saying upgrade is in progress. This is stopping me from doing anything.

Mjb1688 by Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone missed calls...

Has anyone else here had issues where, when someone tries to call it goes straight to voicemail? I have had this issues since I came to O2 and only today have I had a bit of a eureka moment finding out that IF you are in my Emergency contacts you'll ...

Schildy by Level 1: Joiner
  • 365 Views
  • 4 replies
  • 0 kudos

What is wrong with Customer Services

absolutely shocking service from o2! I’ve been cut off and there’s nothing to pay on my account and I’ve spent over 10 hours on hold without getting through to anybody!! Joke!!