Get tech support for your O2 issues

Resolved! Swapping eSIM to a new device

Managed to snag a good deal on a S24+ direct from Samsung. I have also just switched to an eSIM on a new contract with O2 (replacing the physical SIM card and contract I had with O2). How would I go about swapping the eSIM from this current device to...

Data issue

I changed my tariff today for a data package & I'm not getting any data connection. Can you help?

Can't connect to work VPN when using Personal Hotspot on mobile.

When my home internet is not working I connect to my personal hotspot and connect to my work VPN. I have been able to do this when I was with Vodafone and Smarty, I recently moved to O2 and tested it yesterday and retested today but my 02 phone perso...

Contact 02

Bloody. Sillyhere in asia and my O2 sim broken cant log into account as it will send an OTP to my phone

no phone signal

Hi I have moved and have no phone signal

Order

Hi I made an order Friday evening for a iPad this went through and they’ve taken my upfront payment on Monday the order was supposed to be here yesterday however it hasn’t arrived and there’s no update and no communication from O2 .i have phoned them...

Cellular data

Hello i I have no cellular data and cannot make calls

Device delivery

Still haven’t received my device. Cant log into my o2 coz it hasn’t been set up yet it can take up to 48hrs. Ordered my device around 19:30 Monday 19th should have been here Tuesday the 20th

Failed mobile number transfer to eSIM

On 31 July I switched from Pay & Go to Pay Monthly scheme and at the same time ordered the transfer of my mobile number to eSIM. I was given a temporary mobile number and was told that it would be changed to my initial Pay & Go number within 24 hours...

my o2 account

can you cancel my account on phone no. *********** please [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

O2

Forum Posts