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Forum Posts

Widespread eSim network outage last week - New eSIM - now have NO CALLER ID on ALL incoming calls

After the known eSim issue last week that caused days of outage for a lot of users, I was advised by CS to get my eSim replaced with a new one instore. After doing that, signal came back..Everything seemed fine, or so I thought. Ever since swapping o...

csoup188 by Level 1: Joiner
  • 363 Views
  • 1 replies
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trasnfer number

Hi im still waiting on my number to transfer over 

Jm191 by Level 1: Joiner
  • 172 Views
  • 1 replies
  • 0 kudos

app

my mobile account does not show on my app therefore i cannot purchase bolt ins

mary1986 by Level 1: Joiner
  • 186 Views
  • 1 replies
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No mobile network

I phoned last Monday the 15th April as I recently received a new phone for my Birthday and the problem I'm having is that my 4g does not kick in when I am out of the house, only wifi I get is from connecting to house broadband. I was sent a report no...

Smcleod by Level 1: Joiner
  • 259 Views
  • 2 replies
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Bill

Have cancelled my o2 as my contract came to an end and i’ve just had another txt with a bill i have to pay this month, already paid last months final bill even though i disconnected at the beginning of April and they said when i disconnect i would on...

No caller id calls not coming though using WIFI calls

Hi, was hoping somebody out that might be able to help. At my home I don't get any signal so tend to use wifi calling, when it is on, I can receive calls from everyone apart from "no caller id" numbers. However, when I have signal and I am away from ...

My o2 account

Hi, as anyone else having trouble with logging into there account/app as I seem to be having trouble with accessing it and having trouble being able to check my account on the app aswell as on the website

Resolved! forgotten password for new phone.

Hallo,I have recently upgraded my Samsung phone(A35.5G)but forgot to write down my new password,phone has an ecard.sim.I was using finger print to open phone when after 3 days of use i was asked to use password to unlock phone as a security measure b...

oldmouldy by Level 1: Joiner
  • 475 Views
  • 3 replies
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