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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5450 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7943 Views
  • 3 replies
  • 2 kudos

Unable to receive calls, txt

Moved to O2 from Lycamobile, so now unable to receive any calls or texts. customer service was horrible, I phoned many times, so they asked me to come from pay as you go to pay monthly and promised to fix it, unfortunately, two weeks have gone by, an...

Vilmantas by Level 1: Joiner
  • 777 Views
  • 10 replies
  • 0 kudos

Second phone on account not showing on app

Hi. I am trying to upgrade the second phone on my account number ***********, however this number is not showing on my o2 app [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Jrh0310 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Resolved! Touch screen

Don't no if this goes here I'm having troubles with my touch screen on pixel 7 pro any help much appreciated thank you

Pipstop78 by Level 10: Inspirational
  • 399 Views
  • 4 replies
  • 0 kudos

Recycling phone

Hi I have a phone that I want to recycle but the online tool doesnt seem to work. It takes me to the q&a section but no questions are displayed. Can I kindly make my recycle order via tech support? thank youivana

IM01 by Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos

Resolved! APN settings for data only Pay Monthly SIM

I have a Nighthawk M5 router. I did a factory reset that wiped out all the APN listings for UK carriers. I have a data only SIM monthly contract with O2.Is there a definitive APN setting for this device?Currently I'm using the same setting as on my i...

TonyHrx by Level 1: Joiner
  • 1592 Views
  • 1 replies
  • 0 kudos

Roaming not working in HK

I live in the UK. Before leaving for HK, I tried to enable roaming by texting "TRAVEL" to 23336. When that didn't work, I spoke to someone from O2 support to enable the £6 per day roaming. I got a text message confirmation that this has been successf...

Bars not lifted after 24 hours

My phone was stolen so called O2 (from friends device) and they placed bars on sim and handset. Got new phone and new SIM but with old number. Got sim activated in o2 store. They told me to ring o2 to get bars lifted. When I called O2 they said the p...