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New Phone

Kallum2
Level 1: Joiner
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on ‎21-10-2024 10:13 - last edited on ‎21-10-2024 22:58 by Moderator

on ‎21-10-2024 10:13 - last edited on ‎21-10-2024 22:58 by Moderator

Hi, 

 

I updated my contact the other day and also put the phone in my own name as it was in my dads before but i can no longer access my O2 as it keeps linking to another number which I do not know. MY number is ********** are you able to assist 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎23-10-2024 08:23

on ‎23-10-2024 08:23

@Kallum2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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