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Can't log on to my O2 account?

Have recently tried to log on to my O2 account but have been unsuccessful!When logging in with correct email & password details, an extra layer of security pops up and a message & code should be sent to my mobile number BUT it never arrives? Please a...

Kerry24 by • Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Can't make calls

I can't make any calls on a brand new iphone 15 pro. I can send and receive text messages, but can't make calls, which means I can't call O2. I can call my wife, but she is down as an emergency contact.

Hubbtone by • Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Rolling plan

My usually monthly rolling plan officially ran out of data before my end of month renewal i purchased a new monthly rolling plan with more data however it won’t let me start it until my other one has finished is possible for me to start it before the...

Tj0610 by • Level 1: Joiner
  • 390 Views
  • 2 replies
  • 0 kudos

Resolved! switching over to o2

Hi, I've set up a direct debit to o2 for a sim only plan, I've used my PAC code and even got an email saying my number has been ported. The problem is I still havent got the o2 esim i requested and my phone number is still actually working on my old ...

MarkM93 by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! Keep my number

Hi, i have searched all the app and website trying to keep my number. When I go to the supoort page the links just redirect me in circles without help. Thank you

Leyash by • Level 1: Joiner
  • 231 Views
  • 1 replies
  • 0 kudos

Sim

I Had an internal sim before. I have reset my iPhone then decided to keep it so I went through the process of iCloud backup and now my iPhone is telling me there is no sim available

Sz by • Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Can't get 4g

I can only get 3g on my apple se. Previously I got 4g no problem

GTH by • Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

Esim no activation information

Please help someone. I upgraded my daughters iphone on Sunday. The phone was delivered on Monday and we tried to activate the new esim. Her old iPhone 12 had a plastic sim. Her new iPhone 15 said that the transfer was not compatible with her old phon...

Charlie23 by • Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos
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