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Forum Posts

Esim no activation information

Please help someone. I upgraded my daughters iphone on Sunday. The phone was delivered on Monday and we tried to activate the new esim. Her old iPhone 12 had a plastic sim. Her new iPhone 15 said that the transfer was not compatible with her old phon...

Charlie23 by Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

enable 5g

Hello. Please advise how to enable 5G on my account. I have adjusted the settings in my iphone 12 pro but it still shows only 4G.thanksKuljit

kuljit by Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos

iPhone 15 poor signal and data loss

I moved to iPhone 15 and ever since day 1 I’ve had nothing but trouble with signal and data not working and showing I have signal but won’t work is there a problem with these handsets

Matty71 by Level 1: Joiner
  • 781 Views
  • 2 replies
  • 0 kudos

PROBLEM!!!!

I submitted an application for a contract, 20.07. in the letter that came to me on email it was indicated that I would receive a response within 24 hours. when in an online chat I try to ask a question why I haven’t received an answer for more than t...

AL12 by Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Login

I can't login due to not having my phone number??

Massey by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Why is my O2 Signal so poor nowdays

For the last 9 months plus (which has been reported to O2 many times now) the signal on our O2 phones is terrible. We have 4 phones in total and if we go into Burnley they just keep saying it's a mast issue. Well it can't be because wherever we go th...

FedUp1968 by Level 1: Joiner
  • 23491 Views
  • 12 replies
  • 0 kudos

Resolved! IPv6 availability

Hi! I am trying to access an IPv6 only site but can't due to my phone not getting an IPv6 address while off WiFi.Verified that by going to whatismyipaddress.com; IPv6 was shown as "Not detected".On home WiFi, I can get an IPv6 address, and I am sudde...

vargabp by Level 1: Joiner
  • 3049 Views
  • 9 replies
  • 0 kudos