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Move eSIM to new phone

Hi,I've just received the Pixel 9 Pro after upgrading from the 8 Pro. I’m trying to move my eSIM over but I just can’t find how to do it. I contacted O2 but they are just telling me to do it during set up of new phone. That didn’t work however becaus...

Account in credit - to be paid

I recently left o2 and moved to giffgaff. I've just received a text from O2 saying my old account is in credit. Please can this amount be refunded to my bank account.

Phone won’t ring

Does anybody know how to make your phone ring when your bank sends you an authentication number, they have all my details but the my phone won’t ring TIA

Can't make calls

I cannot make calls on my Samsung A53

Spend cap

I am sending texts to people on my contacts list they are not being delivered yet I have unlimited texting in my plan Help

USING MOBILE ABROAD

Recently arrived in Greece on holiday. Have monthly contract. Got the usual ‘Welcome to Greece’ text on arrival but two days later got a “welcome Home’ text but I’m still here! Now unable to send whats App messages to UK. Phone is connected to Cosmot...

Resolved! Scam text, or real O2 message?

Hi, I received the following message from the phone number 20255. ”Hi [my name], thanks for being with O2. Your feedback means a lot to us. To help us improve the way we do things, please spare a few minutes to share your experience with the O2 mobil...

Pixel Watch 3 LTE and O2 watch contract

Google on the Pixel Watch 3 LTE do not list O2 as a suitable carrier yet O2 are selling the Pixel 3 LTE watch. Previous Pixel LTE watches did not work on the O2 network in LTE mode. Does the Pixel Watch 3 LTE work on O2? I already have an O2 (Esim on...

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My account has been locked and I can't get in

How do I speak to someone higher up as 202 to customer service is useless

O2 disconnected two of my numbers and cancelled one of my contracts, I have just been told, due to their error.How do I speak to someone who can help.No disrespect but customer service do not have enough training to even look into problems.I have spe...

O2

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