Couldn't send message
Hi, I wanna get my PAC code so I tried to send message to 65075 and it said failed. please let me know if I get my PAC code through another way.
Forum Posts
Activating Audible membership - giving error
Hi there, I have just renewed my sub and selected the Audible Extra - (I have had this extra in the past, and cancelled after the 6 month free amount) I have selected to Activate it and after selecting my account get sent to a page that says on:Activ...
Remaining tariff
Hello I do not have any remaining tariff, I have now followed the step by step and upgraded my tariff to £15 however it will start on the 28th of September and I cannot stay so many days without data, could you please advise what should I do in this ...
Roaming
I am in the USA & I can't receive text messages what can I do
Galaxy Watch Ultra does not work correctly
i am having issues in that you cannot send or make calls/texts through the watch. Tried everything including calling O2 numerous times and visiting a local O2 shop but no-one can help. Been waiting most of the day for technical team to call me but st...
Resolved! Monthly Plan Upgrade - More than 24 hours, eSIM not working/No network connection
HiI moved to a new plan yesterday morning, I've had no network connection since then. It has been more than 24 hours.Spoke to someone in tech support and they told me that I was using the wrong eSIM. When I explained that I had installed the eSIM tha...
network issues and call drop out
Hi all,For as long as I can recall network coverage and signal has been excellent at my home address. Around a month ago myself and a whole load of neighbours on O2/GiffGaff started experiencing problems with persistent call dropout and loss of signa...
Moving to Australia want to keep UK mobile number active
Hello, I am due to move to Australia in September 2024. I have had the same mobile number my entire life and do not want to lose this. I currently have a rolling sim PAYG (contract is fully paid off) so I have no ties to paying anything back. Is ther...
My o2 app problems
I got a new SIM with o2 but transferred my old phone number onto it but now when i try to log in to the My o2 app it shows the temporary phone number i was given and now i can’t log into my app or the website? I contacted customer service and they di...
NOT RECEIVING TEXT/SMS AFTER PORTING TO O2
Hi Lisa, hope you can help me. I have just ported from Vodafone to o2 on 9 sep 2024. I have a weird issue where my friends are messaging or replying me back to my messages from UK numbers mostly Lycamobile that they have been using for years but I am...
