Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Need to change my tariff I never wanted you to take money out my account that’s why I stopped by monthly bill and cancels the contract of receding payment. I wanted to change my tariff to the £30 a month.
Hi. I spotted this discussion on Clearvision and think we have been hit by a similar scam. My wife's phone was on O2 and has mysteriously been ported across to "Symphony Communications", and while the new provider had provided O2 access, this got cut...
Hi. i switched from sky to O2 a few weeks ago, I've only just realised that people who don't have my number saved can't ring me? Why would that be? I can ring them but they cant ring me? Please someone help. I've turned my phone on and off ect. Nothi...
Hi. I’ve just received my SIM card. When I go into my O2 account to activate it, the account says I don’t have any products associated with the account. I’ve put the sim into the phone but though it shows 4G, it won’t give me an option to connect to ...
Hi! I noticed yesterday that I am unable to make or receive calls and send or receive texts (Samsung S23 Ultra). I have tried resetting my connections, connecting manually and automatically, changing my connection, restarting my phone. Nothing is wor...
I have given my PAC number to switch from GiffGaff to O2, and my old sim disconnected, showing "No Service". So I thought, great, the new SIM should work with my old number. I put the SIM in, and it shows the temporary O2 number. When someone tries t...
just upgraded to Samsung s23. sales blurb said £100 cash back plus free ear buds. the quote for my old Samsung a10 was minimal. therefore how do I go about getting ear buds. [Mod edit: Please do not share personal details as your posts are visible to...
Hi, I am flying to the USA and I am checking my bolt on will work. Last time I went to the States it worked then stopped. Please confirm it will work now.
My contract included WiFi calling but when I try to turn it on on the mobile I get the message "Contact O2"Can you help please as I really need this. service - my 3G/4G signal at home is very poorThank you
I'm sure this has been asked before (although I couldn't find precise answers here, sorry) but like millions of other BT landline users, we're being forced to go the BT voip route and wondered if anyone here can clarify things for an old codger like ...
