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Failed mobile number transfer to eSIM

On 31 July I switched from Pay & Go to Pay Monthly scheme and at the same time ordered the transfer of my mobile number to eSIM. I was given a temporary mobile number and was told that it would be changed to my initial Pay & Go number within 24 hours...

Mariato by • Level 1: Joiner
  • 1015 Views
  • 4 replies
  • 0 kudos

my o2 account

can you cancel my account on phone no. *********** please [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

p-g-a by • Level 1: Joiner
  • 372 Views
  • 2 replies
  • 0 kudos

Connection issues

I've been having issues making and receiving calls and patchy internet for about 3 days now. When I search online there is a message that says work is being carried out in my area and that this will be resolved on 17 August at 8pm. This issue has bee...

PaulaBear by • Level 1: Joiner
  • 705 Views
  • 4 replies
  • 0 kudos

Track my order

I have received the email regarding the delivery date of my new device on the 20th August 2024 and it hasn't arrived yet and I can't wait in all day again as I have today as I have commitments i have to attend the rest of the week, i have been trying...

Eddy88Glw by • Level 1: Joiner
  • 619 Views
  • 3 replies
  • 0 kudos

Activate sim

I need to activate my sim but can't call put or receive messages

Can you speak to an actual person at O2

I have an issue with 2 step verification on a US based account login. To log into my US account I need to provide a pin on the particular website which is sent to my mobile phone. Unfortunately since switch over from Virgin to O2, there are no incomi...

Jane666 by • Level 1: Joiner
  • 517 Views
  • 2 replies
  • 0 kudos

Can’t use replacement sim

I ordered replacement SIM card then received the new one but it’s not working How can I use this?

Take by • Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

PUK

PUK Hello, I need to access my O2 to see my PUK MY PHONE IS BLOCKED AND IM ABROAD

Ossie1 by • Level 1: Joiner
  • 394 Views
  • 2 replies
  • 0 kudos
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