Get tech support for your O2 issues

black screen not lock screen

Hi I have just bought a Galaxy a15 (thought it would have AOD - but no). Transferred all data etc that I need. Turn the phone to lock screen but all I get is a black screen (no lock screen as set). however, when I press the "power" button, the lock s...

Missing SIM

My SIM has not arrived but you are charging me

Porting nightmare

Activated a new O2 sim 2 weeks back and initiated porting. The number has been disconnected by my previous provider, but O2 hasn't completed the porting process. This has now taken more than 2 weeks and 6 calls to support.What a nightmare!

bill payment

I have paid my arrears for phone but services still not back on i

Roaming in Ireland

Hi, I have a £15 big bundle which is supposed to give me free roaming in Ireland and includes 50 minutes of international calls. As soon as go into the South of Ireland I cannot make/receive calls and messages and cannot use my data. I have contacted...

Network Provider Voicemail

Sorry last post went wrong i upgraded my contract yesterday and now my voicemail says Network provider Voicemail. This never happened before . I upgraded two contracts and it’s doing it on both so clearly an issue since upgrading. can anyone help ple...