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Forum Posts

o2 support

why does your support page take me to post on a public forum i want to speak to an o2 support member to answer questions about my bill and why i am unable to reduce it

Need to sim unlock my old work iphone7

I retired in July 2000 and my employer let me keep my iPhone 7 that was sim locked to the o2 network. I need to use the phone on another network until another damaged iPhone can be repaired. The sim was deactivated when I left my employer, how do I u...

Resolved! Esim

I have a physical sim card which I insert into my iphone SE. I want to buy an Iphone 14 but I understand it operates from an esim and not a physical sim card. I do not want to lose my contract which I started with Virgin and is a good one. Can my phy...

BrianH1 by Level 1: Joiner
  • 627 Views
  • 1 replies
  • 0 kudos

No signal

I’m away in Florida’s and only have SOS signal. My phone hasn’t switched over and I can’t use my phone outside a WiFi spot. I need it to contact work and for Google maps. Never had this problem a few months back in June when I was last here

EB75 by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! change to pay as you go

Morning I would like to change to a pay as you go. Can I keep the same telephone number?

smr2 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

iMessage and Facetime activation not working

Hello, On the 6th of November 2024 since around 6pm, iMessage and FaceTime have not been working on my iPhone but works on my iPad. It keeps saying waiting for activation. I contacted Apple Support and did as told but still no change. Apple Support t...

Umandi by Level 1: Joiner
  • 789 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

My eSIM won’t transfer to my new phone

Hc17 by Level 1: Joiner
  • 665 Views
  • 2 replies
  • 0 kudos

eSIM for travelling in South Africa not working

Hello, I have purchased a travel (non-O2) SIM to use for 30 days while I am travelling in South Africa. I have loaded it onto my iPhone, but I received a message saying it has not been activated. Any suggestions of how to fix? Do you think it will fi...

HelsC by Level 1: Joiner
  • 1023 Views
  • 3 replies
  • 0 kudos