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Resolved! Disney free for 6 months!

Morning o2 Messsaged to say I was entitled to 6 months free Disney plus. O2 have now cancelled my subscription that I pay for however when I try and activate the 6 months free on my account it’s not working. I’ve promised my children to watch the new...

Resolved! DATA PLAN / CALL PLAN CONFUSION

Hi my son didn’t want a phone for his 1st phone but instead an Apple Watch SE (GPS/Cellular). A more expensive option I know but Ive set up refurbished iPhone 8 with 02 (£8 per month) with unlimited texts / calls and 5GB data to support the watch but...

TeresaM by • Level 1: Joiner
  • 1002 Views
  • 5 replies
  • 0 kudos

Resolved! Increasing the ring tone length to 30 seconds

I was hoping someone can help me with an issue I have. I bought a Dora 8050 smartphone for my elderly mother. I’m the bill payer and account holder. This phone runs Android 9 (Pie). The issue I have is the ringtone length is set to 15 seconds (defaul...

JD761 by • Level 1: Joiner
  • 8597 Views
  • 10 replies
  • 0 kudos

Resolved! Disney free for 3 months ..anyone been able to activate this offer? As the link just says “oops”

Hi, received an offer for Disney plus free for 3 months just because it’s Christmas.. sent off the text and received email thanking me for taking up offer and advising it will be set up within 24 hrs .. and I will get text from them once done ..this ...

Loulou3 by • Level 1: Joiner
  • 975 Views
  • 4 replies
  • 0 kudos

Resolved! Virgin Media Wifi

I can use the 02 wifi hotspots, and I have been able to use Virgin Media Wifi on the tube however i switched my phone on and off and now it doesn’t connect to VMW on the tube. How come ? I get the error message you have to be an 02 customer to use it...

AddyDP by • Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

My audio keeps breaking up for other people

Both me and my mum are with O2 and live in the same house. For months every call we make to someone else ends up having them ask "hello????" because we keep breaking up. Theres no known network issues and I can't seem to report the issue anywhere so ...

mads_rb by • Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+

Im trying to claim my 6 months Disney+ but when I click to claim it, the O2 page it takes me to doesnt work, it says that the page is no longer there?

Levy by • Level 1: Joiner
  • 1557 Views
  • 5 replies
  • 0 kudos
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