Get tech support for your O2 issues

Resolved! No service at all no bars no internet

Hi, my phone is showing no service no data and works fine for internet and everything else, I have tried all the online steps nothing has helped. And also tried a different phone and the sim doesn’t work. Can this be looked into I am fuming, i have s...

Resolved! Switch off voicemail

Please please please tell me how to turn off my voicemail. I’m being stalked and I can’t take getting any more messages

Resolved! New phone new sim

I’ve upgraded my Dad’s iPhone (my account - I pay). We’ve also got a new sim. Do we put the new sim in the new phone before syncing them and will the new sim have his old number? Thank you

Resolved! Connecting to networks in France

I can't connect to any networks in France. Have tried all the fixes I could find but no luck. Can anybody help? Anybody else having similar issues? CheersDan

Resolved! Retrieving old text messages

I was sent some photos through a multi media message in Oct 2020 and I forgot to save them onto my phone. I cannot find the message now, can I retrieve it in anyway?

Resolved! Unwanted calls from Ghana

Some advice please I’m getting multiple calls from Ghana. My phone rings just 3 times and stops. I block the caller on my IPhone but it just rings again from a different number. I’ve received in a week or so over 50 calls from different numbers

Resolved! Volt

I'm confused. I have been with both o2 and Virgin Media for many years. Looking at the renewal of our Virgin Media package recently I came across 'Volt'. Initially I was told by Virgin Media that I could take their Volt Package, including the o2 sim ...

Resolved! Does leaving a voicemail when a person does not answer show up on an itemised bill as a call?

Does leaving a voicemail when a person does not answer show up on an itemised bill as a call please?

Resolved! Notice requiring full early repayment

I’ve had a letter saying that I’ve to repay all early repayments and that the intention is to cancel the credit agreement. I’ve looked on both my accounts and both bills say paid so is this still going to go ahead?

Resolved! New iPhone 13pro poor network coverage

Hi just swapped from iPhone 11 to an iPhone 13pro with a new sim and since doing so my network coverage has been terrible. 1 bar 5g most of the time doesn’t swap to 4g the phone is really lagging behind, call quality is terrible and sketchy face time...

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