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Resolved! Change tariff immediately/Reset

Hi, I subscribed to 10GB for 10pounds in my first ever 02 usage..however, the data run out and I failed to gauge that i'd need to have at least 20GB a month. I tried to change my tariff to 20pounds which gives me 30GB a month but it says it will take...

Resolved! Keeping an old number for a new phone

i have just upgraded my phone from an IPhone 11 to an IPhone 13 and want to keep my existing number used on my old phone for my new phone.I have received the PAC code to do this a few days prior to setting up the new phone. I have now set up the new ...

hicks-75 by • Level 1: Joiner
  • 1282 Views
  • 2 replies
  • 0 kudos

Resolved! Can't Receive calls from 3 mobile numbers

Ported my phone number from 3 middle of November, now meeting up with friends etc, Have noticed that anyone on a 3 mobile when they call it comes up as my number not recognised. However this issue doesn't exist with anyone on any other mobile phone c...

samedmund by • Level 1: Joiner
  • 1578 Views
  • 2 replies
  • 0 kudos

Resolved! Signal booster

Hi where I am working and staying away for the next year the phone and data signal is very low is possible to get a booster/arial thanks

MAXI11 by • Level 1: Joiner
  • 571 Views
  • 2 replies
  • 0 kudos

Resolved! Disney free for 6 months!

Morning o2 Messsaged to say I was entitled to 6 months free Disney plus. O2 have now cancelled my subscription that I pay for however when I try and activate the 6 months free on my account it’s not working. I’ve promised my children to watch the new...

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