Get tech support for your O2 issues

Resolved! network data stopped working

I recently had a phone call about my contract running out and upgrading to a new one, after agreeing to moving to a new company when this contract runs out i received a text saying my data would run out on the 10/3/2022 but as of about half an hour a...

Resolved! O2 App not showing minutes and texts ysed

Good morningSince moving across from Virgin mobile I have had problems with the O2 app. Although the app shows my data used it doesn't show minutes or texts used. Does anyone know why? I have logged in and out a few times to see if this brings it up ...

Resolved! Alcatel 4g dongle

Is this suitable for use in a mobile home for all devices include TV's? If so is a signal booster outside antenna also available as the area has limited connection (but O2 is best for that area)

Resolved! Phone theft replacement sim and blocks

My daughters phone was stolen 6 days ago. She reported it stolen within an hour or so to 02. We were given a replacement sim which we’ve put in her previous phone. We had no signal after 24 hours so went back to store. They said they were removing bl...

How do you find the live chat?

I have just been told by text message following two calls with people at O2 that my old number has not ported, despite my giving them a PAC code over the phone twice today and having been told it would be fine. I phoned them up and they say they are ...

Resolved! Failed port from PLAN.com

Ported my number from PLAN.com to O2 and now can’t receive calls from non-O2 numbers. Customer service have been useless - what can I do?

Resolved! 5g not working?

I recently got 5g sim card and my phone is Lenovo Legion Phone Duel 2 which is 5g ready. However, im only seeing 4g or 4g+ signals. Is it a matter of my location? I live in Cambridge.

Resolved! Signal never above 2 bars

My signal is very bad and has been since I upgraded. Have check the area every month and it’s still not been fix. I’m paying for an iPhone13 and I would expect to have more then 2 bars of signal.

Resolved! spend cap not working

i have a 10£ cap but it seems that it isn’t working!?i am nowhere near the limit

Resolved! Repairs

Hi I dropped my phone in the bath I'm wondering if you would be able to repair it or send one out which is the same as I'm still paying for the phone

O2

Forum Posts