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Forum Posts

Resolved! 3G on phone

My phone will only give me 3G since my sim upgrade yesterday, used to get 4g . Any ideas ??

Phil1965 by Level 1: Joiner
  • 6165 Views
  • 2 replies
  • 0 kudos

Resolved! Data roaming charges

My latest bill shows £42 for data used in Morocco but I wasn't in Morocco. I was however in spain and Gibraltar. can this be amended

AdieMacl by Level 1: Joiner
  • 1129 Views
  • 2 replies
  • 0 kudos

Resolved! 4G Browsing Issues

Hi, I have an iPhone 7 running IOS 15.1 and am using 4g data to browse with, although on certain site pages and apps I am getting the error "Safari cannot open the page because it could not establish a secure connection to the server." I have tried u...

Kanteh123 by Level 1: Joiner
  • 2504 Views
  • 1 replies
  • 0 kudos

Resolved! Unrecognised number on my account

I have an unrecognised number on my account i have tried to change my password due to not remembering it and it’s sending a code to that number

Meri by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

Hi I have no signal at home. It’s always been weak since I switched to o2. Now I can’t even send a text so what am I really paying for?I’ve tried all the suggestions like switching on and off, resetting network settings, selecting o2 manually.

Rob16 by Level 1: Joiner
  • 783 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data in malta

I am in malta but have no mobile Internet. My mobile data is turned on but nothing works.Any help would be appreciated

Jason1970 by Level 1: Joiner
  • 1298 Views
  • 1 replies
  • 0 kudos

Resolved! imei number

my phone has been damaged beyond repair and will not turn on i need to find my imei umber for insurance purposes i cant locate the box it came in can anyone help ??

Resolved! screen broken

Hi i am trying to upgrade my phone through my o2 account as the screen on my current phone is broken and will not unlock. To proceed it is saying i am being send a code via text message to confirm it is me but i obviously cannot see the code. How do ...

alex32 by Level 1: Joiner
  • 689 Views
  • 3 replies
  • 0 kudos