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Forum Posts

Manchester city Centre

Why is there never any signal in Manchester city Centre? does anyone else experience this? literally, between the hours of 12 - 16:00 my signal goes. its so frustrating!

chris831 by Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail not working

Voicemail has not worked ever since joining o2 2 wks ago. Support page suggestions don’t work, trying to get hold of customer support is impossible. Can you help?

Nothanks by Level 1: Joiner
  • 1904 Views
  • 1 replies
  • 0 kudos

Resolved! using phone in EU zone

My phone worked on day 1 of my holiday in spain and then stopped for no apparent reason. I can't access data or receive emails. Do you know what the issue may be. I pay monthly and have 20 MB data included in the plan

Kazinka by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t get access to my mobile data abroad

I’ve arrived in Tenerife and when trying to use data it’s only showing 3G but no internet connection is available. I had a look at my contract allowance and I haven’t got any bolt ons on my account and roaming is already set us with my contract. I ha...

fats-94 by Level 1: Joiner
  • 1400 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel an extra

How can I cancel an extra

AMA by Level 1: Joiner
  • 561 Views
  • 2 replies
  • 0 kudos

Resolved! Volt 02 SiM

Sorry if not posted in the right forum. i got the Virginmedia 1GB BB upgrade as part of the Volt package, I then got a text saying as I have moved from the oomph package my oomph SIM will cease on Dec 13. I then saw that I should get a O2 SIM to repl...

Dr_ic2 by Level 1: Joiner
  • 577 Views
  • 1 replies
  • 0 kudos

'not sent' text messages

Hi all, I have an Alcatel 1 bought from O2, it goes through phases when I send a text and get a message 'not sent tap to try again', however it turns out the message has actually been sent but unless the recipient replies immediately I have no way of...

phone 'not sent' 12.10.21.jpeg charges.jpeg
MaryM by Level 1: Joiner
  • 1667 Views
  • 4 replies
  • 0 kudos

BT Wifi

Hi all, my Alcatel 1 connects to my BT hub for wifi when I'm at home Last week I needed to call Green Flag urgently from home and tried their app, it wouldn't work as it said I had no internet connection Sure enough, the phone had lost my router so I...

networks.JPG bt wifi.JPG
MaryM by Level 1: Joiner
  • 2186 Views
  • 6 replies
  • 0 kudos

Resolved! MY 02 Doesn't accept mobile number

I am unable to log into my O2 and use the features as my mobile number is not accepted! I get a message saying it is already registered to another account but unable to rectify the issue!

AntK18 by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos