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Resolved! Pixel 6 pro

My new out of the box today pixel 6 pro came with a USB C to USB C cable that obv doesn't plug into any of USB sockets around the house. It will not charge from any of my numerous other cables. Nor will it charge from any of my older 3 pin plugs and ...

Resolved! Trying to register a new phone but not sure how but can’t get hold of anyone

I am trying to register a new phone but not sure how and can’t get hold of any one

Resolved! Apple Music

The link to claim 6 months free Apple Music isn’t working to redeem does anyone know why

Still struggling with 4G

Hello. I posted last week about not being able to access WhatsApp on my iPhone X. No joy in solving the problem. I have been into the O2 shop twice and they’ve been stumped. WhatsApp suggested it may be a APN problem (?). I have also noticed Siri doe...

Resolved! Two different phone numbers

Hi there, I recently switched from EE to O2 and kept my number, however, if I text from my phone, it comes up as a different number, whereas my phone is fully set up on my old number (so calls, whats app etc is the correct number) but for some reason...

Resolved! Delivery

I ordered the Samsung galaxy book Pro on the 31st December, payed the upfront cost which has been debited from my account, however since then have received anything to say it has been dispatched. Tried to log on to My 02, on the Internet it works but...

Public WiFi wrong number typed in

Hi, my mum tried to sign up with O2 public WiFi with her new phone. It asked her to type in her mobile number and she accidently typed in a wrong digit number. There was no edit or delete button to correct it. That number just stay in the form and sh...

Cant receive sms messages abroad

Hi , I am currently in Africa and am urgently trying to complete my government traveler locator firm in order to return to the UK. However, in order to access the gov account I need to receive the verification code that is automatically been sent. No...

Resolved! Changing phone number due to a nuisance issue and having trouble paying bill to

I need to change my phone number due nuisance calls and harassment from ex boyfriend and needing assistant with paying bill please could you help with this

Resolved! Switching phone off on port day

Ive been sent a text to my old phone on the Vodafone network, telling me to switch my phone off on the day my number is ported to my new phone on the 02 network - which phone am I switching off?

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