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Resolved! Swap sim

Hi there iv swapped my sim over from Vodafone to o2 I put my new o2 sim in when my Vodafone sim when to no service iv turned my phone on and of several time and my o2 sim is just saying no service aswell as my Vodafone one I don’t know what to do as ...

Resolved! Calling/Sending message to a Ukrianian mobile from UK mobile

My girlfiend sent me her mobile phone number so we can text and call each other. She is located in Ukraine and the number she sent was +380 93 xxx xx xx. I tried calling and sending message but both failed. Am I doing something wrong?

Error 0

Can't send any messages to any competition numbers. Driving me mad...help please!

Resolved! iPhone 8plus (iOS 15) No option to enable wifi calling

No option on my O2 app or in my setting to enable wifi calling. Please help.

Samsung Galaxy A52s wi-fi calling

I'm considering getting a Galaxy A52s 5G. It's important to me to be able to make calls over wi-fi. This phone doesn't appear on O2's list of phones that allow calls over wi-fi, which seems odd because (a) the A52 without the 's' is on the list and (...

Resolved! Turning on Wi-Fi calling

We recently changed from O2 business account to standard and I cannot turn on Wi-Fi calling on my iPhone or my partners iPhone. It says "To allow Wi-Fi calling on this account, contact O2. I can't find any way of contacting O2, their website just tak...

4G has gone from my phone.

Coverage checker says no issues in the area. Can’t face going round the houses for any more hours on the dratted “help” menus!

Resolved! Network connection in france

network connection in France. I can receive signals on WhatsApp and emails as data roaming on in WiFi area BUt not getting a local network signal to be able to use the phone. Husband has 4 bars with orange on his iPhone and o2 network also. Please ad...

Resolved! Ported number cannot receive calls from vidafone

My Vodafone number was ported over to O2 and now I can't receive any phone calls from the Vodafone network. It looks like a problem with porting my number as Vodafone say they have not received a port request even though my number is now with O2. Can...

Resolved! Poor phone reception since upgrading handset to iPhone 13 pro

Hi, I recently upgraded from an iPhone 12 Pro to and iPhone 13 pro and have noticed a drop in the quality of service received from the o2 network. Previously my phone would pick up a 4/5g signal without issue and I’d rarely loose reception. However w...

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