recently moved house no signal

[nikkib007]

hi I have re entry moved house and am receiving no mobile signal whilst at home, this is impossible to cope with as I have to be contactable. it has been suggested to try the 3g option, this did not work. I need a solution as I am tied into contract 

[TallTrees · Accepted solution]

Hi @nikkib007 welcome to the o2 Community 

Check these guides, if you haven't already 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Bambino]

@nikkib007 Check to see if Wi-Fi calling is available to you: Wifi and 4G Calling explained | O2

If your current phone doesn't have that function you need to consider the option of getting one that does.