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Forum Posts

Resolved! New phone for my partner

Hi, i have just purchased a new phone to give to my partner as a christmas present. Obviously i had to do this in my name and the phone has been delivered to me today. BUT it seems the number for the phone has been added to my o2 account and is showi...

Baz65 by Level 1: Joiner
  • 1124 Views
  • 3 replies
  • 0 kudos

Resolved! Switching to Sim Only deal - keeping number

My sons phone is due for update but he just wants a sim only deal - Uswitch offer an O2 deal better than the one on My O2 - so if i order from Uswitch do i need to do the whole PAC thing or is there an easier way to do this?

Paul671 by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! Moving away from o2

I have recently switched my number over to a different provider, and I am just trying to confirm whether my o2 account needs anything doing to it? Will it have just closed off automatically? I can no longer log into the app! Just don’t want to be cha...

HLL123 by Level 1: Joiner
  • 516 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung S20 battery expanded

Hi, after 14 months of owning the Samsung s20 I have finally, don't ask, transfered on the data all over and started using this last Friday! So I have taken the case off and noticed the bottom left corner splitting and when I asked the phone shop, th...

Bethanf by Level 1: Joiner
  • 447 Views
  • 1 replies
  • 0 kudos

Resolved! o2 has turned off 4 g calls on this account

Hi I've been getting a pop up on my device that 4g calls are turned off , the message reads as follows : O2 has turned off 4G calls on your accounts.Can someone clarify why is this ? Many thanks

bibadey by Level 1: Joiner
  • 78566 Views
  • 1 replies
  • 0 kudos

Resolved! No network or data. Can't use phone to call or text.

Hi,My IPhone XR will not allow me to make calls or send texts at any time. There is no network connection, I have checked the network on here and it says its all running properly. I have connected to I tunes and there is no new updates. I have tried ...

Sm12 by Level 1: Joiner
  • 1487 Views
  • 5 replies
  • 0 kudos

Resolved! new phone and e sim not working

Good morning. I had to replace my phone on Friday and need to reactivate the e-sim. I cannot work pout how to do it and cannot get through on the phone. Are you able to help please?

Lisa100 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos