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Resolved! Wifi calling on Samsung A5 (2017)

I have a Samsung A5 (2017) using the minimal, pay monthly O2 account offered by transfer from Talktalk a few years back. I want to use Wifi calling. The phone detail indicates that it will support it. But does this need 4G and will this very basic ac...

Resolved! No dispatch for my order

Hi. I made on order on Friday and paid for today’s delivery. All the up front cost and delivery has been taken out of my account. I’ve received all the emails and contract but I’ve not received any emails or messages regarding dispatch. Will it come ...

Resolved! Connect a Apple Watch to a Samsung Galaxy Z Flip Phone

Morning All I was wondering if anyone coukd tell me if it is possible to connect a Apple Watch to a Samsung Galaxy ZFlip Phone. Thank You

Resolved! Not registered on network

Since the storm and powercuts on Friday the 26th I have had little to no signal at home where there used to h+.I spoke with a network team member today who advised they would send out a new SIM for me to try in the next 2-3 days. Since then I have no...

Resolved! Fake o2 number

I got a missed call from o2 but when I put the number in 020 … on who called me it came up spam . Now im worried . I’ve definitely paid my phone bill as I’ve had no texts etc saying payment failed and my o2 account up to date . Just slightly worried ...

Resolved! E Sim

I have just received my new Z3 flip but it only has 1 sim card slot as the dual sim is based on an e sim. How do I get an e sim for my phone

Resolved! iPhone 13 changing to G5 SIM card

Hi, I am an existing 02 customer and setting up my iPhone 13 upgrade. I want to keep my existing number and changing the SIM card. Does the new SIM card carry my existing number or what do I need to do to keep it? Thanks

Resolved! Keeping my Mobile Number from another network

Completed the keep my mobile number form around a week ago now, still no luck of my mobile number from my previous provider (Vodafone) transferring to my new o2 sim. Other advice on the o2 websites tell me to contact you to give you my pac code, howe...

Resolved! Texts showing as international

Hi. When I get a text from a number not in my phone book it is showing as international and displaying a Spanish flag. This happening since I was in Spain. I've checking time zone setting and it is GMT. Any suggestions on how to fix?

Resolved! £10 Free Credit to my new sim account rejected

I recieved my new sim yesterday (thursday 9th Dec 2021). I proceeded to follow the 3 steps in the panflet that my sim came with. I only managed step 1 (insert sim into phone), step 2 was top up via "My O2" or call 4444. I tried both and they failed i...

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