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Forum Posts

Resolved! Retrieving old text messages

I was sent some photos through a multi media message in Oct 2020 and I forgot to save them onto my phone. I cannot find the message now, can I retrieve it in anyway?

SarahG by Level 1: Joiner
  • 940 Views
  • 1 replies
  • 0 kudos

Resolved! Unwanted calls from Ghana

Some advice please I’m getting multiple calls from Ghana. My phone rings just 3 times and stops. I block the caller on my IPhone but it just rings again from a different number. I’ve received in a week or so over 50 calls from different numbers

Graham25 by Level 1: Joiner
  • 1636 Views
  • 1 replies
  • 0 kudos

Resolved! Volt

I'm confused. I have been with both o2 and Virgin Media for many years. Looking at the renewal of our Virgin Media package recently I came across 'Volt'. Initially I was told by Virgin Media that I could take their Volt Package, including the o2 sim ...

Carolyn1 by Level 1: Joiner
  • 1366 Views
  • 2 replies
  • 0 kudos

Resolved! Notice requiring full early repayment

I’ve had a letter saying that I’ve to repay all early repayments and that the intention is to cancel the credit agreement. I’ve looked on both my accounts and both bills say paid so is this still going to go ahead?

South07 by Level 1: Joiner
  • 900 Views
  • 1 replies
  • 0 kudos

Resolved! New iPhone 13pro poor network coverage

Hi just swapped from iPhone 11 to an iPhone 13pro with a new sim and since doing so my network coverage has been terrible. 1 bar 5g most of the time doesn’t swap to 4g the phone is really lagging behind, call quality is terrible and sketchy face time...

LiGrice by Level 1: Joiner
  • 1306 Views
  • 1 replies
  • 0 kudos

Resolved! Moving Abroad-changing SIM from Monthly to PAYG

I've recently moved abroad and have a new phone and contract here- I'll be travelling back to the UK frequently so would like to keep my UK number but don't want to be charged a monthly fee, so I'd like to move to PAYG. Is there a way to do this when...

Cayte by Level 1: Joiner
  • 698 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping voicemail

Hi there,Sorry, I wasn't sure which board to post in. I'm looking to switch over from appleto the new Samsung when it comes out and I was wondering if there is a way to keep my voicemails? Sadly my dad passed away and not the only way I can hear his ...

iFairyx by Level 1: Joiner
  • 1417 Views
  • 2 replies
  • 1 kudos

Resolved! New contract still no signal kept phone number

Hello I got a new phone contract in store and chose to keep my pay as you go phone number from giff gaff all went through with pat code. However I haven’t had any cell signal or internet since 9am this morning with my new SIM card. and the old one ha...

Resolved! Forgotten password phone is locked

I recently purchased a z flip3 (today actually) I need to do a factory reset but it asks for my password (which I forgot almost immediately). Every time I try it just asks for my password and a highlighted message saying pdp backup setup-wizard fail....

Suz_f by Level 1: Joiner
  • 658 Views
  • 1 replies
  • 0 kudos