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Resolved! Keeping my original phone number

Hi , i was a virgin customer but they transferred me to o2 , i have asked to keep my original phone number , i have given you my pac code , could you please confirm i will be keeping my number ending in 745?

Resolved! O2 Insurance Replacement IPhone Blocked?

Hi, I received a replacement IPhone 13 Pro Max from O2 Insurance today. The phone doesn't recognise my SIM card which works in an older IPhone fine and worked fine in my previous 13 Pro Max. Under network settings it says 'Phone not allowed' - I have...

Resolved! Apple Watch

Hi,I have an Apple Watch which does not have cellular. I’m told you can buy a contract for £5 per month and link it to your phone which will then enable me to make calls on my watch without my phone being nearby. How do I buy this contract, no one at...

Resolved! Network outage

Been getting this service message for days, no near O2 WiFi option available Our Network can get busy in this area.This means your data could be slower than normal. We’re sorry about that. Our team is aware and working to make it better. Our top tips...

Resolved! Email

Hi hope someone can help me I'm trying to find the 02 email address I'm getting emails from the but there automated Help anyone Stay safe

Resolved! How can i increase the time my samsung A22 will ring before accessing voice mail

02

Resolved! can't receive texts when using wifi

Hi,I have a Google Pixel 5 and have just switched from a contract with 3 to pay as you go with O2.However I can now not receive texts when connected to my home Wifi. Texts work correctly away from home but not at home. There was an option to enable t...

Resolved! Swapping number

I have joined the 02 service from Virgin media and my number was ported last week.Why is the 02 number still showing on the iPhone settings?

Resolved! Signal issues

Morning, I’ve been having signal issues with O2 for the past 5 days. It’s now becoming very inconvenient and frustrating. I’m in the SK12 area and have never had such issues in over 10yrs! I know it’s not just my phone as my daughters is the same as ...

Resolved! Galaxy watch 4 classic overheating

Hi I have a 7 day old galaxy watch 4 that keeps overheating, does anyone know a fix around this? It seems to be when I don't have my phone with me and it's working on its own. Tonight at the gym it spent more time in airplane mode than normal mode.

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