Get tech support for your O2 issues

Resolved! Talking to 02.

Hi.I'm probably quite stupid. Let's start there.But am I the only one that spends far too long trying to find the tab that opens a text-based tech support conversation?I just go round in circles until I stumble upon it! All I want is a contract sim a...

Resolved! Spam call

Hello,Just recieved a call to my mobile from 0330 390 3927, purporting to be 02 and offering me a 45% dicsount on my plan! No matter how many times I questioned him as being a legitimate 02 employee he kept refusing to answer simple questions, statin...

Resolved! Signal issues indoors

Hi there,I just moved flats and have been having issues with signal in my new flat. I can't get 2/3/4G and cannot make/receive calls indoors - I need to step outside to get signal which is not ideal. I've checked the network status and it says no iss...

Resolved! Bringing your number over to O2 - have they lost my old number?

So I've moved across from GiffGaff to O2 as O2 allowed me to have an esim, meaning I could use one handset for both my business and personal numbers. PAC code got from GG, I put in the request on O2's site to move across my number. I've had three dif...

Resolved! New phone not connecting

I received my new phone yesterday but it still hasn't connected

Resolved! Connection problem in venice

Hello im in Venice and can’t get connected. Tried switching off my phone several time but no joy. Any advice? many thabks kay

NR Restricted NR Frequency unknown - in phone internal carrier specs

Redmi note pro 11 5G - new phone (wanted to test 5G works on the device) Android 11O2 swapped sim instore on my new phone and it's been a week since 5G activation. I know where the O2 5G mast is in my town and I go to that location to see if it switc...

Resolved! Mobile roaming abroad

Good morning, I’ve just come abroad to Italy and my phone isn’t working at all

Resolved! No signal

I don’t have any signal and would like some help to fix. I’ve turned phone on and off and tried reinserting sim but neither has worked

Resolved! Text messages not delivered

I'm have an issue with my text messages which has been happening since Thursday. Any message sent says it's not been delivered however the recipient is receiving the messages. This is happening with all my contacts regardless of network. I have tried...

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