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Resolved! Why have o2 disabled my sim after an upgrade?

I'm in another country so have no access to another phone. O2 sent me a text saying "great news we've upgraded your sim only" but now my phone shows Sim 1 is not provisioned seconds later?? After multiple resets it's still not working. Borrowing WiFi...

Resolved! Home signal

I have virtually no signal in my house, which is in the centre of Cardiff and should have strong coverage. What can I do to boost my home signal? Does O2 have a booster available to fix this issue?

Resolved! Push notifications

Hi my new Motorola g 9 play won't receive push notifications from my bank what could be wrong

Resolved! Cannot make calls on my Iphone but can on whatsap

I try to make a call on my iphone and it just disconnects -there is no message on the screen. I can make calls on whatsapp though. I have been in touch with apple and they have checked my phone out and said all ok so they said to try O2 - anyone else...

ID Mobile ( Three 3) to O2 Mobile Network

Hi recently moved from ID Mobile aka 3 mobile and I’m having streaming issues I never had with ID at the same locations, I pay more on O2 because I thought I was getting a more superior service with better coverage, but now I’m beginning to have my d...

What a weird fault !!!!!!

Hi Gurus,Here's a fault for you to sip a coffee over please.Both my wife and I are using O2. She has an Apple Iphone 12 and I have a Nokia G20 running android 11. Both up to date.I can ring or answer a call to anyone without issue.My wife can also ri...

Resolved! SIM card still not working

Hello, let me sum up my story of switching from Monthly to Pay As You Go:1. I asked for migration from Monthly to PAYG as I was leaving the country. The card was sent to my address.2. I received the new SIM card, which was supposed to be used after 1...

Resolved! More than 2 Sims needed - I have kids is that too much to ask?

I have an account with O2, having recently moved two numbers over from Virgin Mobile to take advantage of Volt. I now wish to move over my 2 other childrens sim only contracts so we are all in one place with one bill and all benefit from the VM/O2 Vo...

Resolved! Camera fail

My camera keeps saying camera fail, I have done everything it says, re start, clear cache reset settings it works but then stops again , front facing camera does not work at all any ideas?

Resolved! Very slow download

I have recently acquired an O2 SIM card as part of my Virgin media bundle. My main mobile is with EE. The download speeds I am getting sometimes are woeful 1 to 2 Mbit. My EE speeds are so much better. My sim is in a 4g Huawei P20 pro. I am reluctant...

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