Resolved! What is 9011?
I have noticed multiple items on the detailed invoice listed as 9011 what are these…they are free but I’m curious as I don’t recall doing anything else other than using it for calls and texts. Thanks
I have noticed multiple items on the detailed invoice listed as 9011 what are these…they are free but I’m curious as I don’t recall doing anything else other than using it for calls and texts. Thanks
Hi, I've been an o2 customer for several years, and just upgraded with a new contract. I chose to have the 3 months of Audible subscription as my free 'extra', but when I click on the activation link, I get the error message 'It looks like your activ...
Hi I have just received my new phone today which needs setting up the last time I set my last phone up was in store (Birkenhead) and I was hoping to do it that way again my question is can I just pop in store on the day for the staff to help me or do...
Our identities have been used by fraudsters to obtain handsets and calls packages with O2 - at least 6 separate accounts. We have been bombarded with mail from O2 with default notices, arrears demands and Enforcement Notices. We do not have and have ...
Hi Gurus, I have O2 travel inclusive and O2 travel. We are heading to Costa Rica in 2 weeks, this is listed as inclusive, does my handset automatically choose the relevant network, or do I have to select one, if so how do I know which one please? We'...
I have an o2 pay and go SIM and I have bought a Nokia 3310. It has recognised the O2 SIM immediately no problem. I can make and receive calls and I can send messages. But there are some problems that I need help with:Problem One, text messages - SMS ...
Paid phone bill late, have no data or signal for 2, nearly 3 days. Would like it switched back on
I’ve received a letter saying 02 have been forced to forward your case onto a debt collection agency, who is this agency? I’m hoping to find out on her as I have anxiety and struggle speaking on the phone
Hi I would like to add a pin to my account or a two factor authentication for security for my o2 account please
I have a recurring problem in which my money is gone by the time my o2 bill try’s to come out and I was wondering if I could have the day changed it is due to come out to assist in prompt payments as I now cannot pay my bill until Thursday and if my ...