We live in an area where 4G is slow and we do not yet have 5G. When I contacted O2 this was a known issue and I was advised to turn off 4G and use 3G. However, there does not seem to be a way to do this on the iPhone 12. Searching on the Internet it ...
I’ve just renewed my contract swapping my sim only deal to a new deal with iPhone 11 and 10gb of data/month, my phone will not load any apps or web pages, I’ve checked my o2 account and it says I have 9.99gb of data remaining yet nothing will load th...
I had my plastic sim in my new phone whilst setting up esim. Do I remove the old sim now it's set up.
Signal on and off all the time while using mobile data .
just had a phone call telling me I could have a 40% discount I would have to enter a code not sure were didn’t let them talk for that long.
As the title says, I live just outside of the city of London, about 10 minutes walk at most, there's been poor signal quality in both phone calls and data with O2. I checked the signal tracker and there was an issue with the mast, however this was ov...
iPhone arrived this morning without charger and earphones, as was promised in sales call over the phone. This is shoddy behaviour from a large company. Please, O2, assure me, asap, that a charger and earphones, as agreed in the sale, will be arriving...
i have just ported my number from giff gaff to O2. when i send a text to my contacts it shows my new O2 number, which i dont want , but when my contacts text come through to my phone with the number i ported ... confused
Hi my data is turned on but I can’t access any sites eg sky sports app or anything
I have lost my 3G connection. I cant get a 3G connection anywhere for the last 24 hours. i cant find a phone number to speak to anyone at O2. can anyone help?
