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PAC code status check

Aaron77
Level 1: Joiner
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Hi, today around 1pm I gave O2 my PAC code from my ID mobile account to transfer my number over, how long should this take or is there a was to check on this?

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gmarkj
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Normally it is around 24 hours, but the port will not happen over the weekend @Aaron77 so it should be completed by Tuesday.

How did you give your PAC code to o2, as there are sometimes issues if it was done during sign up?

There is no way to check progress as far as I know, except for calling customer services.

Some more information on porting into o2 is on the below link:

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12056 Posts
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  • 1124 Solutions
Registered:

Normally it is around 24 hours, but the port will not happen over the weekend @Aaron77 so it should be completed by Tuesday.

How did you give your PAC code to o2, as there are sometimes issues if it was done during sign up?

There is no way to check progress as far as I know, except for calling customer services.

Some more information on porting into o2 is on the below link:

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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madasaf1sh
Level 76: Forum Legend
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@Aaron77 

 

Your port wont happen till Tuesday, at the earliest.


THis is dependent on ID Mobile allowing you to port out, and security checks,  

 

If you don't get a date by Monday then reach out to Customer Services on 202 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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