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Forum Posts

Resolved! Signal is incredibly poor, live in central E1 London

As the title says, I live just outside of the city of London, about 10 minutes walk at most, there's been poor signal quality in both phone calls and data with O2. I checked the signal tracker and there was an issue with the mast, however this was ov...

Resolved! iPhone arrived without charger and earphones, as was promised in sales call over the phone

iPhone arrived this morning without charger and earphones, as was promised in sales call over the phone. This is shoddy behaviour from a large company. Please, O2, assure me, asap, that a charger and earphones, as agreed in the sale, will be arriving...

Resolved! text shows wrong number

i have just ported my number from giff gaff to O2. when i send a text to my contacts it shows my new O2 number, which i dont want , but when my contacts text come through to my phone with the number i ported ... confused

Shyyne by Level 1: Joiner
  • 971 Views
  • 2 replies
  • 0 kudos

Resolved! Data blocked

Hi my data is turned on but I can’t access any sites eg sky sports app or anything

Glenn123 by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

Resolved! 3G

I have lost my 3G connection. I cant get a 3G connection anywhere for the last 24 hours. i cant find a phone number to speak to anyone at O2. can anyone help?

GP24 by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to make calls

Hi All, After a conversation with O2 earlier today I agreed to have a new SIM sent out to try to improve my reception. I now have no connection to the mobile network. How do I contact O2 to get help as I can’t make a call?How do I live chat with O2?I...

Resolved! call charges to USA

I usually pay for airtime on my landline to call friends in the USA but I would like to know how much would it cost to call the USA on my 02 mobile. How much a minute to call the USA?

Biggles by Level 1: Joiner
  • 978 Views
  • 3 replies
  • 0 kudos

Resolved! I have no network coverage

I have no network coverage. I am in Nice , France. This happened last week and I have again switched phone on and off and still no coverage. Thanks Rod

I have an old Moto G5 phone. Call forwarding problems

I have an old Moto G5 android on monthly contract . Call forwarding was enabled then turned off but the phone still diverts incoming calls to the forwarding number last put in. Call forwarding on phone is described as off. Trying to put in a new call...

MDBG by Level 1: Joiner
  • 664 Views
  • 1 replies
  • 0 kudos