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Can’t log in my account

Ehab
Level 1: Joiner
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Registered:

On log in,a message displayed opps something went wrong,email and password are right

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pgn
Level 77: Grand Master
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Try to login using Incognito mode in your browser, or using another browser, and before you login to the main O2 site (or vice versa if that is the issue). 

If it does not work, reach out to O2 Social Media Team at any of the links below this post to get O2 to correct your MyO2 account credential, @Ehab - nobody here on the forum can access your account.

Good luck.

View solution in original post

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MI5
Level 94: Supreme
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@Ehab 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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pgn
Level 77: Grand Master
  • 40101 Posts
  • 245 Topics
  • 1800 Solutions
Registered:

Try to login using Incognito mode in your browser, or using another browser, and before you login to the main O2 site (or vice versa if that is the issue). 

If it does not work, reach out to O2 Social Media Team at any of the links below this post to get O2 to correct your MyO2 account credential, @Ehab - nobody here on the forum can access your account.

Good luck.

Message 3 of 4
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Ehab
Level 1: Joiner
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Registered:

Thanks

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