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Forum Posts

Resolved! 4G

Why has my 4G been turned off? I can’t call anyone and no one can call me!!! I’ve turned my phone off and on and still not working. please put it back on

Tech by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! Swap my sim hasn't worked

Hiya,I've changed to a new tariff and a new sim was sent to me.I did 'swap my sim' online but i still don't have access to the network. This was around 2pm yesterday so well over 24 hours.Any ideas?

EmW by Level 1: Joiner
  • 1279 Views
  • 2 replies
  • 0 kudos

Resolved! Voice Calls Keep Dropping/ Poor Signal Strength

For a few months now my signal strength where I live has been very poor generally around 1 maybe 2 bars. It often drops repeatedly off completley in the middle of a conversation and keeps doing so as you try to reconnect. Have used the online checker...

Iang1 by Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

Resolved! No Service

I’m currently in the states but my phone sim as just come up with No Service. How dobI get this rectified ASAP. I need access to my phone 24/7 for uni

WAS by Level 1: Joiner
  • 1054 Views
  • 1 replies
  • 0 kudos

Texting 5 digit numbers - message not sent

I have an Iphone X, and occasionally enter competitions using premium rate, 5 digit numbers, costing approximately £2 per text.I used to be able to do this with no problem using my previous iphone, but unable to do so using this phone.My O2 contract ...

ronnie100 by Level 1: Joiner
  • 2297 Views
  • 8 replies
  • 0 kudos

Resolved! PAC code not worked

I have just swapped over from BT. When ordering my new sim i gave my PAC code etc from BT but i am getting the new number from the new sim. How do i sort this asap!!Thanks

Rick3 by Level 1: Joiner
  • 2622 Views
  • 1 replies
  • 0 kudos

Resolved! Spam texts

I have received about half a dozen texts in half an hour from “O2-UK” just containing my mobile number. Not sure what they are?!

Lyn_Allen by Level 1: Joiner
  • 1881 Views
  • 7 replies
  • 0 kudos

Resolved! pac code

some one has stolen my number 4 time i got it back today then tonight i have received 2 text messages from lycamobile saying your pac code has been acceptedi have not requested this transfer how do i stop my number going again

Resolved! Help!

I recently received an iPhone X from O2 with a new sim, the sim has been active for over 24hrs but I cannot make calls, it just cancels the call….can anyone tell me how to fix this please????

Unlimited Internet speed

Who can explain me that O2 which is 99% Uk network cover have trouble with Internet speed. Normally i know that O2 is block my mac address to save their energy. That is impossible i have 2 sim cards from o2, and one is working perfectly another one o...

MB89 by Level 1: Joiner
  • 2870 Views
  • 7 replies
  • 0 kudos