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Resolved! Data not working

After topping up my phone a few days ago (I’m PAYG) the data has stopped working, this has never happened before. I’ve tried turning the phone off and on again, tried switching to airplane mode and back again, nothing is working, what do I do?

Resolved! Connect new sim card to network

I was with virgin mobile and now with O2 but sim card won't connect to network

Resolved! Business phone and Apple watch

Hi - I have an work iPhone/02 account and have purchased privately an Apple Watch - is there anyway (with approval from work) that I can get cellular for my watch as currently the phone stops me at point of trying to add cellular because it’s a work ...

Resolved! No signal bars on new iPhone 13

I’ve recently swapped my old iPhone for a 13. Connected to Wi-Fi and most things are working great, but no 5g ever shows. So I don’t receive any texts when I’m not connected to Wi-Fi. Why is this with my new phone? I’ve tried to reset and everything.

Resolved! Texts being sent from my new O2 number not my old number I want to keep

It's been 4 days now since I swapped my sim where I asked to keep my old number. When I make a call it's fine as these come from my old number but any text messages I send are still coming from my new O2 number - can anyone advise please?

Resolved! Nhs discount

If I was to upgrade my phone how do I carry over my nhs discount? Thank you

Resolved! Add another number

I’ve got a pac code to join 02 with another number to my account

Resolved! Extend my bill payment date please

Evening can anyone tell me how to extend my bill payment date out of hours as I can’t get hold of anybody on the phone as all calls are barred thanks

Resolved! keep old number

I've upgraded from pay as you go to sim only monthly contract and want to keep my original number . I went to the local shop yesterday to have this done and was assured that this was possible and had been arranged. I notice that I have been transferr...

Resolved! No internet for 3 days and no help available!

Since Wednesday evening my phone internet doesn’t work. it shows that I have 3/4G but unless I am connected to wifi I cannot use the internet at all. Please can you advise as to why this is happening and when it will be resolved. it’s rather frustrat...

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