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Forum Posts

Resolved! WiFi Calling option gone - sim trick doesnt work

I've had Moto G9 Play - supplied by O2 - running with WiFI Calling for several months (after contacting O2 to "activate" WiFi calling??) now.Today, in an effort to troubleshoot my Mums 1p mobile phone of the same model, I switched sims. Did what I ha...

Uwain by Level 1: Joiner
  • 4370 Views
  • 7 replies
  • 0 kudos

Phone not updating to new number

I ordered a new sim and gave my PAC code when ordering to keep the same number.My o2 account is saying the correct number but my iPhone is showing the wrong number - what can I do?

BP30 by Level 1: Joiner
  • 2514 Views
  • 4 replies
  • 0 kudos

SMS messages

My sms messages say message send failure but they are being received 

Jessers by Level 1: Joiner
  • 1053 Views
  • 2 replies
  • 0 kudos

Resolved! IMPROVE SIGNAL COVERAGE / QUALITY

Hi All.....I'm working more and more from home but my calls are often not connecting or dropping out.Obviously, this is now beginning to affect my work.....Is there a 'booster' O2 can provide to improve coverage in my home?Regards,James Freeman

JWF by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

People call me and get through to another person number

My phone was barred for nearly two weeks and I could not get calls/ alls or have access to 4G. It was eventually solved in this community on Saturday after a lot of misery and calling 02 x10 times.now people cannot call my number and get through to m...

Camp by Level 1: Joiner
  • 1849 Views
  • 3 replies
  • 0 kudos

Resolved! Problems with My O2 account

when I log into my account it says: ‘you don’t have any products or services’?

LeeDurden by Level 1: Joiner
  • 1154 Views
  • 2 replies
  • 0 kudos