Get tech support for your O2 issues

Resolved! Air Pods not working

HiI've got a pair of Air Pods through O2 and they worked fine (had them since June) until today. Now, only the right pod works and the left is completely dead regardless of both pod and case charge status. How do I contact O2 to work out getting them...

Resolved! 4G

Why has my 4G been turned off? I can’t call anyone and no one can call me!!! I’ve turned my phone off and on and still not working. please put it back on

Resolved! Swap my sim hasn't worked

Hiya,I've changed to a new tariff and a new sim was sent to me.I did 'swap my sim' online but i still don't have access to the network. This was around 2pm yesterday so well over 24 hours.Any ideas?

Resolved! Voice Calls Keep Dropping/ Poor Signal Strength

For a few months now my signal strength where I live has been very poor generally around 1 maybe 2 bars. It often drops repeatedly off completley in the middle of a conversation and keeps doing so as you try to reconnect. Have used the online checker...

Resolved! No Service

I’m currently in the states but my phone sim as just come up with No Service. How dobI get this rectified ASAP. I need access to my phone 24/7 for uni

Texting 5 digit numbers - message not sent

I have an Iphone X, and occasionally enter competitions using premium rate, 5 digit numbers, costing approximately £2 per text.I used to be able to do this with no problem using my previous iphone, but unable to do so using this phone.My O2 contract ...

Resolved! PAC code not worked

I have just swapped over from BT. When ordering my new sim i gave my PAC code etc from BT but i am getting the new number from the new sim. How do i sort this asap!!Thanks

Resolved! Spam texts

I have received about half a dozen texts in half an hour from “O2-UK” just containing my mobile number. Not sure what they are?!

Resolved! pac code

some one has stolen my number 4 time i got it back today then tonight i have received 2 text messages from lycamobile saying your pac code has been acceptedi have not requested this transfer how do i stop my number going again

Resolved! Help!

I recently received an iPhone X from O2 with a new sim, the sim has been active for over 24hrs but I cannot make calls, it just cancels the call….can anyone tell me how to fix this please????

O2

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