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Forum Posts

Resolved! Phone not connected to network

Please help me. I have very ill health and my phone is saying not registered to network and I don't have landlines phone. Please I need to be able to ring my Dr.

Alfie2 by Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Resolved! No network connection in Spain

I have an iPhone 13 Pro with an esim from O2 and a physical Spanish Sim. I'm in Spain at the moment but today I am unable to get a network connection for the O2 line. The Spanish line is okay. I've tried switching the phone off and on but it makes no...

Stoker by Level 1: Joiner
  • 3616 Views
  • 11 replies
  • 0 kudos

Resolved! Does O2 modify bootloader on new devices?

I just bought a Galaxy Tab A7 Lite and a Pixel 6 from an official O2 shop. I saw the employee open both devices to activate the SIM. On the A7, I get a warning every time it boots up saying the bootloader is unlocked and software integrity cannot be ...

dangb by Level 1: Joiner
  • 1651 Views
  • 4 replies
  • 0 kudos

Resolved! Internet abroad

Hi, I have issue with my internet connection in Poland. internet doesn't work in Poland. When I've been in USA my internet was working perfectly. The only one country where I have problem is Poland. I've restart my mobile network settings, my phone, ...

Pati1 by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring number to new iphone

I have recently got a new iPhone. Everything, such as my apps and photos have transferred to this new iPhone, however the number hasn’t. How do I transfer my old number onto my new iPhone (both on 02 contract) ?

Debjihn by Level 1: Joiner
  • 2283 Views
  • 1 replies
  • 0 kudos

Resolved! Not receiving OTP text messages

I recently joined o2 from Sky. I was also porting my number over. The number port went through however I wasn’t receiving one time passcode text messages from my bank, credit card etc. I could send and receive messages from people but just not the te...

NP89 by Level 1: Joiner
  • 5798 Views
  • 5 replies
  • 0 kudos

Resolved! Cannot enable wifi calling

I cannot enable My iPhone SE 15.3.1 for wifi calling. The setting automatically turns off and refers me to MyO2, this then puts me in an eternal loop of checking phone and software suitability.

ant419b by Level 1: Joiner
  • 768 Views
  • 5 replies
  • 0 kudos