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Resolved! Sneaky charge for calling virgin

I got charged £12.50 for calling virgin media help from my 02 phone. I think this was very sneaky and underhanded as I am a virgin customer for over 15 years and have only 1 phone on 02 which recently transitioned from virgin as I was told you had me...

Resolved! European use of phone

With O2, do I have extra charges while in Europe

Resolved! I want to cancel my mobile contract

I want to cancel my mobile contract I want to stay with my current provider

Resolved! O2 Open Discount

I have followed the instructions to add my work email for teacher discount but it keeps telling me my work email address is not valid.

Resolved! I need to change my phone number and unsure how to do it

Need to change numberneed to change my phone number and unsure how to do it

Resolved! Terrible data speeds.

I knew my 4g speeds weren't that great, put it down to the area i live in.But i grabbed a Lebara(Vodafone) sim and decided to activate it today, to do some speed tests on a different network.Well, i chose 4 spots i regularly walk past daily decided t...

Resolved! Terrible data coverage

I spoke to someone at 02/ virgin (not sure which now) and they said they’d send out a new SIM card- reason being my phone continually drops out of service if I’m not connected to Wi-Fi. They operator said a mast nearby isn’t working as it should - bu...

Resolved! Samsung galaxy 4 watch

Hi, I recently bought the Samsung galaxy 4 watch and yet to active the mobile plan! But my partner accidentally threw away the e-sim pack I received with it that contains the code for activation, as he thought it was his own!I was wondering where I w...

Resolved! Disconnected number

Hi, I have a disconnected number as I canceled my airtime plan. Is there a way to receive any messages that can’t come through to my phone?

Data

I have never ran out of data in the four years I have had this phone so why now

O2

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