Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hii am having trouble with my new iPhone 11 it rings however the ring tone rings twice at a normal volume then goes quiet? I’ve tried everything I can in the setting but can’t seem to get this resolved?
Hello, Please can I discuss my upgrade options
Hi, ordered a device yesterday which stated it was in stock and selected a delivery slot for today. I've been told this morning that they're now waiting delivery for the device as its out of stock. How long will I have to wait for this?
Please can you advise how I activate wifi calling. I have followed the procedure on my phone settings but it is advising to contact O2. Perhaps I just need another SIM card or firmware update. Any help would be appreciated Thanks
I would like to change billing date and un sync my Apple watch
Hi, is there any tariff, sim, bolt on or other means available from o2 whereby I can use my UK allowances in the United Arab Emirates?Thanks.
Hello, I am a new customer with 02 and I took out a contract on 5 December and applied the discount of 25% which should ideally bring my monthly bill down to £41 a month, however I have just checked my account and I have been charged £49. Please can ...
If I purchase the new AirPods Pro as a gift for Christmas, can they be used with any phone. They’re not linked to mine through my account are they?thanks
I seem to be going round in circles trying to unlock an old business phone I purchased from my employer from the O2 network. I requested an unlatch code which when I entered it gave the response "SIM network PIN blocked. Enter SIM Network PUK". I req...
Hi I have been looking everywhere for information on how to get/redeem the offer with the Sony Xperia 1 iii for £100 on asphalt 9 legends and cannot find any information anywhere...??? I have loaded the game up and there's nothing there. Can anyone p...
