01-08-2022 20:59
01-08-2022 21:26 - edited 01-08-2022 21:29
01-08-2022 21:26 - edited 01-08-2022 21:29
It affected everyone a few weeks ago, both app and web - the Forum manager @Martin-O2 took it up to O2 and like magic, it was fixed.
https://community.o2.co.uk/t5/Pay-Monthly/Data-missing-on-o2-app/m-p/1559808/highlight/true#M246884
Maybe he can see if his magic touch can get your data balance to start showing again tomorrow... 🤞 Keep an eye on your PMs, @JD2003
02-08-2022 12:31
Thanks for the tag @pgn!
@JD2003 There was an issue with data use displaying in My O2 a little while back. I'll check in with the team to see if it's happening again.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?