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Faulty phone.

Hi I brought a phone online when it arrived the camera is not working properly and when I speak to someone the phone goes dead I couldn't turn it on or off so I had to hold the restart button before I could get it back on so I telephoned the customer...

Resolved! Stupid 02

So I’ve got a payment I’ve had to delay because of money issues. I’ve tried to get in contact with someone from the team if anyones ever there, they reply after a whole day of waiting only to end the conversation straight after, without letting me re...

Resolved! Apple pro headphones faulty

Hi I currently pay a monthly contract for o2 Apple pro headphones. However these have developed a fault in one of the ear pieces. Can you help?

Resolved! Dongle

Hi I am looking to buy a dongle type thing that can supply a 4G network to a house that currently does not get any signal or wifi connection at all... Do these dongles need to connect to something first in order to give out the connection or are ther...

BD_2022 by • Level 1: Joiner
  • 1508 Views
  • 2 replies
  • 0 kudos

Resolved! Number transferred on Wednesday now no service

Hi, I transferred my number on Wednesday from virgin media. Yesterday the my 02 app and website updated to the new number but neither the old virgin media or new SIM card have signal. Tested in a different phone too and still the same outcome.

RhysE97 by • Level 1: Joiner
  • 1079 Views
  • 3 replies
  • 0 kudos

02 LOCKED PHONE AND REFUSE TO RESOLVE ISSUE.

My family are moving and were looking for internet deals, they decided on virgin who then sent an engineer for checks, everything was fine and the deal they were offered involved using an 02 sim (not too sure on the deal) however before they came and...

Blocked call by mistake

How can I get a number unblocked that I did by mistake it was a hospital number I did not recognise

Bob-c by • Level 1: Joiner
  • 1233 Views
  • 3 replies
  • 0 kudos

Resolved! No mobile data

Hi since this morning I don’t have mobile data connection, I check my monthly payment and it was overdue, I paid this, and still say that is overdue and still don’t have connection help pleasethank you

Tina6 by • Level 1: Joiner
  • 746 Views
  • 2 replies
  • 0 kudos
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