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Forum Posts

Resolved! Unable to set call-forwarding.

I have a pay-monthly O2 account with a Nokia 6021 phone which is easy to use. Need to set up call-divert on it to my landline (as a reasonable adjustment for disabilities) but it keeps coming up with the message "Request not completed". Why will O2 n...

Resolved! Not able to send regular SMS text messages

HiI have had my iphone SE for over a year and it has never been able to send regular SMS texts to phones, but can iMessages. Is this an issue with the carrier? It is very inconvenient. Thanks

Sw7 by Level 1: Joiner
  • 1446 Views
  • 4 replies
  • 0 kudos

Resolved! Adding an Apple Watch to an existing connection but checking out seems to be a problem

I’m trying to add an Apple Watch to one of my existing connections with O2. However, there is an issue of some description that keeps stopping me from checking out. I’ve spoken to Sales who can’t help and online chat just wanted to put me back onto S...

Resolved! Calm app subscription

Hello, My calm app was active from O2, it should be part of my tariff and I've now lost access to some of the app. The subscription section in the app tells me to contact O2. Can you please have a look to see what has change to stop my subscription.M...

Brogan04 by Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos

Resolved! Texts showing different number

Recently, my texts to one of my contacts has shown up as coming from a different number. We’ve deleted all chats, reinstated each other, she’s blocked the ‘other number’, but can no longer receive any on my messages. I’ve an A12 phone. No other conta...

Veeee by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! Phone call

01442957984 called me from 02, I was wondering if anyone else has received a call from it? I hung up because i was concerned it might have been a scam caller.

Ras by Level 1: Joiner
  • 547 Views
  • 1 replies
  • 0 kudos

Resolved! Internet down for 2 weeks - is dongle best solution?

My internet is going to be down for 2 weeks before new one installed. I still need to download and upload files for work during this period. Is getting a dongle the best solution? I've looked at prices on this site but want to check. Do I still need ...

HaxanDub by Level 1: Joiner
  • 1265 Views
  • 3 replies
  • 0 kudos