Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MCK code

Hi ,My pck code was entered more than 3 times , now my phone is asking for MCK code. How can i get that?Regards,Sharath

sharath by Level 1: Joiner
  • 992 Views
  • 2 replies
  • 0 kudos

Resolved! My phone never works when I go away on holiday- it’s so frustrating does anyone know why?

Ever since I had my phone stolen 3 years ago on hol and I blocked my sim and ohone until I got a replacement, after this my service had never worked when I have gone abroad, I had numerous phone calls with customer services and been in the 02 shop an...

Resolved! Poor Network Coverage - Ideas

I live in a very rural place. The o2 signal is very poor.I set up wifi calling but I find wifi calling very poor. It does not stay on all the time. I have tried airplane mode, even this does not make it stay on and I have very good fast broadband.I w...

Resolved! Adults web

How can I unlock the adults web 

H___9OXA by Level 1: Joiner
  • 1001 Views
  • 2 replies
  • 0 kudos

Resolved! Backup Calling

I have a Samsung Galaxy A51 with a SIM only O2 contract.Just recently I've noticed that beside my Data icon a second icon keeps appearing of a handset with a small SIM with a number 1 in it. It signifies "Backup Calling" apparently.Does anyone know w...

Resolved! Help

Hello.I just want to ask you.Some one called me from O2 and asked code I gave it him.Now I scare it was swindler.Please can you tell me.Thanks*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking ...

Oksana by Level 1: Joiner
  • 950 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to contact O2 is driving me mental

Just once today I got through to a real person on a chat, although wasn’t helpful saying wait till you get your sim then we’ll help you tried phoning, equally terrible, passed from one person to another, after going through all security every time. I...

Resolved! How do I get to speak to a human at O2?!

I am trying to figure out what (if anything!) is happening with moving my phone number from Virgin media to a new O2 sim, but have absolutely no idea how to get in touch with a human being at O2 to talk about this? Does anyone have a number I can pho...

Mariza by Level 1: Joiner
  • 1219 Views
  • 1 replies
  • 0 kudos

Resolved! Sum card activation

How do we put the sim card in the phone.We have put it in and it asks for a 6 digit code. How do we do this tried with both sims to obtain code

Alicol by Level 1: Joiner
  • 764 Views
  • 1 replies
  • 0 kudos

Resolved! galaxy watch 4

Hellomy watch buzzes from time to time and says no signal, I was under the impression that it should be receiving its own data because it is switched on if not it should be receiving the wifi signal because that's also switched on and in range and th...

mikey4 by Level 1: Joiner
  • 1378 Views
  • 2 replies
  • 0 kudos